Head of Major Markets - Miami - OpenTable

    OpenTable
    OpenTable Miami

    23 hours ago

    Default job background
    Technology / Internet
    Description

    With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable is an industry leader with a passion for helping restaurants thrive.

    Hospitality is all about taking care of others, and it defines our culture.

    The Head of Major Markets is a dynamic leader who operates as an integral part of the restaurant sales and service leadership team and a key cross-functional leader.

    Key Responsibilities

    • Grow revenue through new sales acquisition, installation, and retention of assigned accounts.
    • Provide leadership and vision for the dispersed Sales and Restaurant Services team in the regions through a hybrid phone/field sales model.
    • Direct management of District Managers / Directors who lead individual pre- and post-sales teams.
    • Own and improve the sales process and customer experience from pre-sale to post-sale in specified territories.
    • Effectively handle performance across the team to hit goals for the regions and manage out poor performers.
    • Define characteristics of top performers for the organization. Identify, recruit, hire and train the team to build and retain a group of highly motivated, bold, and top performing Account Executives, Account Managers, and Sales Leaders.

    Requirements

    • 10+ years of relevant experience as a Sr. Director or Director, building and leading sales/business development teams or running business units.
    • Experience at a fast-paced tech organization is required; restaurant industry experience is preferred.
    • Deep understanding of the restaurant industry, customer trends and the ability to weave these into tactical plans.
    • Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team.
    • Deep experience with financial/sales modeling and forecasting.
    • Demonstrated success with data-driven decision modeling, data analysis, data storytelling, problem solving and ability to execute.

    Benefits

    • Work from (almost) anywhere for up to 20 days per year.
    • Company-paid therapy sessions through SpringHealth.
    • Company-paid subscription to HeadSpace.
    • Paid parental leave.
    • Generous paid vacation + time off for your birthday.
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