Care Center Service Representative - Chandler - Classic Collision Inc

    Classic Collision Inc
    Classic Collision Inc Chandler

    5 days ago

    Description

    Job Title: Care Center Service Representative

    This is a rewarding career opportunity to join Classic Collision, a rapidly growing company that prioritizes safety, quality, and customer satisfaction.

    About Classic Collision

    Classic Collision was founded in 1983 with a commitment to delivering exceptional service with integrity and honesty. Our mission is to put heart into every vehicle repair and customer interaction.

    • Paid Weekly
    • Continuous Training
    • Supportive Team Culture


    The Care Center represents an extension of the Classic Collision Operations team supporting internal and external customers through phone, SMS, chat services.


    Key Responsibilities:
    • Answer customer inquiries via phone, SMS, or chat service
    • Schedule appointments accurately using CCC One software
    • Provide top-notch customer service building retention and satisfaction

    Behavioral Competencies:

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