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    Business Analyst with IT Asset Management - Los Angeles, United States - Software People, Inc.

    Software People, Inc.
    Software People, Inc. Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Phone/Skype Hire. Onsite from day 1 / Hybrid

    Location: Los Angeles, CA

    Duration: 12+ months

    Responsibilities

    • Evaluate commercial IT software product(s) and recommend solutions for IT assets.
    • Evaluate historical IT Asset Management (ITAM) data to determine best archive solution.
    • Conduct meetings and workshops to gather requirements for ITAM implementation.
    • Document workflow design, configurations and customizations.
    • Work with developers on migration plan to ensure mini disruption to operations to align with ITIL best practices.
    • Assist with data analysis and data cleansing.
    • Develop test cases, execute test plans, log defects for UAT.
    • Prepare training materials and job aids.
    • Coordinate and conduct UAT and training sessions.
    • Track and report UAT and training progress to project manager

    Skills Needed

    • Experience in accessing software and organizational requirements to propose recommendations.
    • Experience in requirement gathering and converting general business terminology into specification document.
    • Ability to facilitate meetings, workshops, and interviews with stakeholders in the project.
    • Good understanding of IT Asset management and ITIL processes for best practices
    • Experience with IT asset management workflow design and ability to prepare process flow diagrams, job aids and documentation.
    • Experience in software quality assurance, including testing methodologies, test case creation, and defect tracking.
    • Good understanding of relational database and data driven software design.
    • Experience in data analysis and report creation.
    • Knowledge of BMC Remedy, IBM Maximo and IT Asset Management is preferable.
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