Patient Care Coordinator - Alpharetta, United States - Tech Providers

    Tech Providers
    Tech Providers Alpharetta, United States

    2 weeks ago

    Default job background
    Description

    Title:
    Patient Care Coordinator



    Location:
    Alpharetta, GA % onsite)



    Duration: 12 + Month Contract with the possibility of extension

    Job Position

    Preferred:


    Spanish (Written and verbal)
    AA degree or actively pursuing a degree
    Experience with SAP or another ERP software
    Experience in or other CRM software
    Proficiency in Microsoft Outlook
    Knowledgeable in Excel
    Other Customer Service Skills (order services, logistics/shipping knowledge)

    Required:

    2 years minimum experience in Customer Service or direct to Patient Service
    Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative
    Strong phone contact handling skills and excellent communication skills
    Ability to multi-task, prioritize, and manage time effectively
    Ability to independently problem solve and function well in a team atmosphere
    Ability to walk through processes with patients
    Thrives in fast-paced environment with the ability to adapt to change
    High school diploma


    Preferred:

    Spanish (Written and verbal)
    AA degree or actively pursuing a degree
    Experience with SAP or another ERP software
    Experience in or other CRM software
    Proficiency in Microsoft Outlook
    Knowledgeable in Excel
    Other Customer Service Skills (order services, logistics/shipping knowledge)