Director of Engineering - Charlotte, United States - Staybridge Suites Charlotte Ballantyne

Description

Job Description

Core Job Responsibilities

To mobilize and inspire Engineering team members and supervisors to build a high performing team in order to achieve business goals and service standards
- Manage shift coverage, work load and resource distribution within and across teams
- Interviewing, hiring, induction and succession planning of staff
- Identify training needs, design and track training for department
- Manage operational costs and profitability and drive improvement in guest satisfaction
- Conduct business activities in order to drive effective cost management and profit
- Prepare and Manage operational costs and budget, forecast, planning and tracking
- Identify and resolve issues to improve standards in Engineering area
- Anticipate and improve Hotel guest and internal customer satisfaction
- Manage and coordinate day to day rapid response engineering services -- respond to and organize repairs as quickly as is practicable
- Implement and manage planned preventative maintenance schedule
- Manage stock levels and ordering of maintenance materials, equipment and services
- Offer support provide advisement to teams for fault diagnosis in equipment to ensure effective operation and minimal disruption
- Continuous improvement of Engineering processes and service standards
- Ensure engaging communication with guests, suppliers and colleagues
- Work across departmental boundaries and partner with colleagues to harmonize procedures and share knowledge
- Lead engineering team meetings and participate in operational/ team meetings

Scope of Role
- Operational management for the Engineering department, service include:
- Heating, lighting, ventilation, air-conditioning,
- Electrical distribution, water supply, sanitation, public health,
- Fire protection, safety systems, lifts, façade engineering, acoustics
- Fabric of the building e.g. decorative finish;
- Stay abreast of industry and legislative developments and trends i.e.: Health and Safety and to identify future trends in Engineering Services
- Close collaboration with Leadership team
- Review and maintain relevant policies and procedures

Experience

- Experience working in a maintenance environment in Hospitality Operation is preferred

Source: Hospitality Online