Food Court Utility Steward - Pendleton, United States - Wildhorse Resort and Casino

Description

Wage Range: $15.00

OPEN UNTIL FILLED - 1st CLOSING DATE: May 20, 2024

JOB SUMMARY

Primary responsibility is washing all restaurant dishes, glasses, utensils, and equipment. Ensures a supply of clean dinnerware at all times. Also responsible for equipment maintenance and cleaning and ensures stainless and dishes are clean and grease-free.

ESSENTIAL JOB FUNCTIONS:

1. Guest service ensures customer satisfaction through prompt, efficient, and quality staff service.
2. Washes dishes, glassware, silverware, and ashtrays.
3. Restocks into racks and shelves, glassware, dishes, silverware, and ashtrays.
4. Washes bus tubs, and silverware holders, and keeps sanitary all racks and cup holders.
5. Scrape off all soil, rinse items, place in the dishwasher, and wash some items by hand.
6. Daily maintenance of dishwasher equipment and reports any deficiencies to the supervisor.
7. Continuous maintenance of dishwasher and kitchen area as being clean and grease-free.
8. During slow times, assist with utility maintenance cleaning as directed.
9. Helps bussers lift bus trays to the dish area at peak times.
10. Takes clean dishes, silverware, and all glassware to the dining room as needed.
11. Promotes a clean, safe, healthy, and friendly work environment for employees and guests. Promptly reports all concerns to the Supervisor
12. During overload or staff shortage time, may function in a busser role.
13. Ensures compliance requirements are followed through regulatory laws, PP&P, department policies and procedures, codes, etc.
14. Participates and attends designated meetings, training, activities, etc., as directed.
15. Ensures operation of equipment, tools, materials, etc. are handled safely.
16. Promotes internal guest service standards by treating employees with courtesy and respect through a positive attitude.
17. Other duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:

1. None.

SIGNATORY ABILITY:

1. None.

ACCESS TO SENSITIVE AREAS:

1. None.

MINIMUM QUALIFICATIONS:

1. Customer service experience.
2. Able to work with water and chemicals.
3. Able to follow written and oral instructions.
4. Able to read and understand product labels.
5. Physically fit - able to stand and/or walk for long periods; able to perform repetitive motions with wrists, hands, and fingers; and able to lift and maneuver 50 lbs.
6. Effective communication skills - verbally able to provide instruction, responds to questions, and has exceptional interpersonal skills and abilities.
7. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
8. Must be at least 16 years of age.

PREFERRED QUALIFICATIONS:

1. Six months' experience working as a dishwasher.
2. Licensed/certified as a food handler.