Driver Manager - Monmouth Junction - Hermann Forwarding

    Hermann Forwarding
    Hermann Forwarding Monmouth Junction

    3 days ago

    $60,000 - $95,000 (USD) per year *
    Description
    Driver Manager (DM)
    Position Overview
    Hermann Transportation is seeking a highly organized, proactive, and experienced Driver Manager (DM) to support our asset-based trucking operation in New Jersey. This position plays a critical role in driver engagement, operational execution, on-time performance, and customer service delivery.
    The ideal candidate understands the operational realities of trucking, driver hours-of-service (HOS), appointment-based freight, and the importance of maintaining strong driver relationships in a high-energy, fast-paced environment.
    This role requires strong system proficiency, including experience with McLeod software, and the ability to adapt as we transition our telematics platform from OmniTracs to Samsara.
    Key Responsibilities
    • Manage a fleet of assigned drivers to ensure safe, compliant, and efficient operations
    • Oversee dispatch execution, driver scheduling, and load assignment in coordination with planners
    • Monitor driver HOS, availability, and performance using McLeod and telematics systems
    • Proactively address service issues, delays, and breakdowns to protect customer commitments
    • Maintain daily communication with drivers regarding load details, appointment times, and expectations
    • Support driver retention and engagement through consistent follow-up and relationship-building
    • Ensure accurate and timely load updates within McLeod
    • Review and manage driver logs and compliance requirements
    • Coordinate closely with CSRs, Planners, and Maintenance to ensure seamless freight movement
    • Assist drivers with onboarding and integration into company systems
    Systems & Technology Requirements
    • Proficiency in McLeod software is required
    • Experience with telematics systems, specifically:
      • Familiarity with OmniTracs
      • Ability to adapt and support transition to Samsara platform
    • Comfortable managing load tracking, driver communication, and reporting through digital platforms
    • Strong working knowledge of Microsoft Outlook and Excel
    Required Qualifications
    • 3+ years of experience in trucking operations or driver management
    • Strong understanding of dispatch processes and HOS regulations
    • Knowledge of appointment-based freight and time-sensitive deliveries
    • Experience managing multiple drivers simultaneously in a fast-paced environment
    • Strong communication and conflict resolution skills
    • Self-motivated and able to prioritize without constant supervision
    • Ability to perform effectively in a high-pressure operations setting
    Preferred Qualifications
    • Experience in an asset-based carrier environment
    • Background in driver retention and engagement strategies
    • Working knowledge of DOT compliance requirements
    • Experience implementing or transitioning telematics systems
    Work Environment
    Hermann Transportation operates in a high-energy, service-driven environment where attention to detail and urgency matter. The Driver Manager role requires:
    • Strong multitasking ability
    • Professional composure under stress
    • Clear, direct communication
    • Daily collaboration with cross-functional teams
    • A hands-on, solutions-oriented mindset
    * This salary range is an estimation made by beBee
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