Hotel Night Auditor - Naples, United States - Springhill Suites Naples

Description

Looking for a night auditor who loves working with people and possesses a strong commitment to customer satisfaction, accounting experience is a plus We provide the tools and training to bolster your hospitality career goals.

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Make sure every hotel guest has a pleasant stay
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

• Requires a flexible schedule that allows for overnight shift hours
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Experience in the hospitality industry or guest services is preferred, but not required
• Excellent customer service and communication skills are required
• Some college is preferred but a high school diploma or equivalent is required