Partner Integration Manager - San Francisco - LeadStack

LeadStack San Francisco

1 week ago

Description

High-Level Partnership Integration Management Role

About Lead Stack Inc.

We are a certified minority-owned staffing services provider of contingent workforce solutions and a recognized industry leader in providing integrated services to some of the most admired Fortune 500 brands worldwide. Our mission is to deliver exceptional value to our clients through strategic partnerships and expert integration management.

Job Title: Partner Integration Manager

The successful candidate will play a key role in driving the growth and success of our business by managing the integration pipeline, scoping new projects, and leading merchant onboarding efforts.

Main Responsibilities:

Pipeline Oversight: Manage and optimize our integration pipeline by closely coordinating with cross-functional teams to accurately forecast and maximize our team's integration capacity.
Integration Scoping: Clearly define and scope new integration projects, ensuring you deeply understand merchant requirements and successfully translate them into actionable integration plans.
Merchant Onboarding: Lead and directly support merchants through onboarding, providing exceptional service to ensure smooth and efficient integration onto our platform.
Project Ownership & Success: Drive the success of New Verticals integrations by proactively coordinating initiatives across technical teams, contractors, and internal business stakeholders to achieve timely and successful launches.
Issue Resolution: Quickly identify, troubleshoot, and resolve integration blockers. Escalate effectively when needed to maintain seamless progression of projects.
Relationship Management: Serve as the primary point of contact and advocate for Client with external New Verticals partners, expertly managing these relationships and continuously improving implementation processes.
Platform Expertise: Become a subject-matter expert in integrations on our Drive platform, deeply understanding technical details, capabilities, and opportunities for enhancement.

Qualifications:

Technical:

3+ years of experience translating technical concepts to business solutions
Demonstrated technical knowledge of integrations, APIs, and web hooks
Hands-on working SQL experience to troubleshoot and self-serve

Operational:

Strong ability to collaborate with external partners to drive successful partnerships
Experience in project and/or program management
Proven success working in cross-functional engineering and operations teams.

General:

Excellent Written and Verbal communications

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