Director of Operations - Brockton - Epic Nursing Services

    Epic Nursing Services
    Epic Nursing Services Brockton

    8 hours ago

    $165,000 - $260,000 (USD) per year * Healthcare
    Description

    Join a Growing Healthcare Organization Making Real Community Impact

    Epic Nursing Services LLC is a CARF-accredited provider of Adult Foster Care (AFC) and Group Adult Foster Care (GAFC) services across Massachusetts. Our mission is Empower people in communities to live safely and independently through compassionate, person-centered care.

    As we continue expanding, we're seeking a Director of Operations who can strengthen infrastructure, support compliance excellence, and help scale our impact.

    This is a strategic leadership role — not just operational oversight.

    Why this role stands out:

    Executive leadership visibility and autonomy

    Opportunity to shape operations in a growing healthcare organization

    Strong compliance and quality infrastructure already in place

    Direct impact on organizational growth and care outcomes

    Clear path for long-term leadership growth

    What you will lead:

    Operational Excellence

    • Oversee AFC/GAFC program operations
    • Optimize intake, authorization, and service workflows
    • Monitor census growth and operational KPIs
    • Ensure staffing, scheduling, and service continuity

    Compliance and Accreditation

    • Maintain CARF accreditation readiness
    • Ensure MassHealth regulatory compliance
    • Prepare organization for surveys, audits, and reviews
    • Strengthen policy implementation and documentation practices

    Workforce & Culture

    • Support caregiver retention and workforce development
    • Implement performance management systems
    • Strengthen training and supervision structures

    Quality & Performance

    • Lead performance measurement initiatives
    • Monitor satisfaction, outcomes, and risk indicators
    • Drive continuous improvement efforts

    Strategic Growth

    • Support expansion initiatives
    • Build scalable operational processes
    • Translate leadership vision into measurable results

    Ideal Candidate Profile

    Required:

    • 5+ years healthcare operations leadership experience
    • Experience with home care, AFC/GAFC, Medicaid, or community-based services
    • Strong regulatory compliance background
    • Demonstrated team leadership and operational improvement experience
    • Data-driven decision-making mindset

    Highly Preferred

    • CARF accreditation experience
    • Multi-site healthcare operations leadership
    • Experience scaling healthcare organizations

    Compensation and growth

    • Competitive salary (~$115K–$120K)
    • Performance bonus potential
    • Leadership development opportunities
    • High-impact executive role within a growing organization

    If this sounds like you....

    We'd love to connect.

    Please apply with your resume and a brief note about your healthcare operations leadership experience.

    * This salary range is an estimation made by beBee
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