Director of Sales - Chicago, United States - FAIRMONT

Description

Job Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

• Direct and manage all sales activities to maximize revenue potential for Group, Business and Leisure Travel business.
• Manage a team of sales managers and coordinators.
• Oversee daily Business Review meeting, sales meetings, training and other sales related meetings as required.
• Review all group contracts for turnover to Event Services.
• Carry an individual goal as part of the team
• Oversee/manage the process of::
  • Monthly, quarterly, annual goal-setting
  • Sales funnel review
  • 90-day and annual employment reviews for direct reports
  • On boarding and training plans for new sales team members
  • Monthly group review with Revenue Management / DOSM
  • Contract negotiation
  • Team goal setting
  • Any reporting required for hotel / ownership meetings
• Contribute to the process of:
  • Monthly forecasting, group revenues
  • Group rate determination
  • Annual rooms revenue budget
  • Annual marketing plan
  • Action plan review with DOSM
  • Projects and additional areas of focus in collaboration with DOSM.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Maintain knowledge of market, competition and customers.
• Deputize for the Director of Sales & Marketing in their absence

• University/College degree and/or experience in a related discipline preferred\
• + years' experience as a Group Sales Manager in a similar sized luxury hotel with experience in leading a team
• Strong interpersonal and problem solving abilities
  • Ability to articulate the strengths of the hotel and match with the needs of the customer
• Guest focused with a passion for service excellence
• Works well under pressure in a fast paced and constantly changing environment
• Strategic mind looking to advance the hotel's revenue targets
• Analytical and detail orientated
• Ability to multi-task
• Strong selling skills to include negotiation and the closing process
• Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
• Ability to work independently and prioritize responsibilities

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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