Director, Health Solutions Growth - Bethesda, MD, United States - Sun Life Financial

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    Director, Health Solutions Growth

    Apply locations Toronto, Ontario Montreal, Quebec Waterloo, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

    Job Description:

    Reporting to the AVP, Health Solutions Enablement & Growth, the Director, Health Solutions Growth is accountable for growing income for a variety of health solutions products by increasing client adoption and end user utilization. This will be achieved across a number of different distribution channels, including Group Benefits, other Sun Life Canada BUs (such as GRS), external third parties, and Canadians more broadly. While each product and channel will have its own specific approach, the mandate will generally include developing strategies, understanding consumer and client needs and opportunities, building and executing on go-to-market plans, strategically selling with partners and employers, and collaborating closely with the relevant product teams. This role will be a critical part of the overall Health Solutions leadership team, ensuring our solutions are embraced and used by clients. The leader will also play a pivotal role in ensuring Sun Life Health achieves its commercial ambitions. This adoption and utilization will drive important health outcomes for Canadians, directly contributing to our purpose.

    What will you do?

    Develop strategies across products and channels

    • Build robust strategic roadmaps, identifying key workstreams and initiatives and tactics required for success
    • These would include but may not be limited to:
      • Setting growth targets
      • Building and co-creating marketing plans
      • Setting product parameters
      • Coordinating any development or IT work necessary
      • Identifying appropriate customer segments
      • Helping make medium and long term product decisions
      • Adapting existing products to meet requirements for new channels

    Research customer needs

    • Work proactively with other Sun Life BUs to understand their strategies, products, and ambitions in the health space
    • Collaborate and identify areas of opportunities where existing or future Health Solutions can help augment existing product offerings or potentially be introduced to clients
    • Understand the partnership environment beyond the Sun Life ecosystem; determine which entities have health solution needs that Sun Life Health can help solve
    • Help respond to inbound inquiries to screen and identify new commercial opportunities for Sun Life Health

    Execute on go-to-market initiatives

    • Collaborate with existing teams to execute on marketing plans, including the development of collateral, communications, and activation strategies
    • Develop required tracking, reporting, and monitoring of the sales funnel across different channels and products

    Sell to clients and partners

    • Lead strategic discussions with large opportunities
    • Demonstrate a thorough understanding of Sun Life Health solutions products while aiming to partner to help solve key challenges for the prospective client
    • Close sales opportunities through business development acumen
    • Liaise with our existing business development teams and partner commercial teams where applicable
    • Oversee key implementation activities to ensure a smooth launch

    Collaborate closely with product teams

    • Work in conjunction with product teams to understand the 'art of the possible' and ensure alignment between product features/capabilities and market commitments and sales levers
    • Set guardrails for customization and default offerings; collaborate where necessary to meet customer needs
    • Provide an ongoing feedback mechanism from BD and commercial teams in the spirit of continuous improvement and product evolution

    Achieve growth targets

    • Accountable for growth targets across a variety of Health Solutions products and offerings
    • Targets may include income but also related metrics including reach, registration, utilization, and more
    • Targets may be shared with other Health Solutions product teams and business development teams

    What do you need to succeed?

    • Motivated by a strong desire to make a difference in the lives of our plan members and improve their health outcomes
    • Strong strategic orientation – ability to identify and pursue opportunities that will either build or extend our business model
    • Strong understanding of the health industry and environment and ability to synthesize market opportunities for Sun Life Health
    • Proven ability to translate strategy into execution and manage initiatives effectively and efficiently
    • Excellent leadership skills and a track record for collaborating with other teams and stakeholders
    • Strong client orientation – ability to interpret client needs and wants while building trust and long terms relationships
    • Experience in selling to large employer and business buyers
    • Excellent articulation and presentation acumen with comfortability presenting to internal and external executive audiences
    • Strong and seasoned negotiation skills
    • Solid knowledge of the Health industry, with an emphasis on digital health
    • Understanding of the Group Benefits market would be an asset
    • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
    • University-level education
    • Health industry work experience of 5+ years
    • Experience in business development, commercial or strategic roles of 5+ years
    • Background in strategy, product development, and/or business development

    What's in it for you?

    • Working together, sharing common values, and encouraging growth & achievement
    • Flexible Benefits from the day you join to meet the needs of you and your family.
    • We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada
    • Join one of our many Inclusion Networks. These voluntary, employee-led groups are dedicated to creating connection, fostering inclusivity, and building community.
    • Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we'll match your contributions.

    #LI-Hybrid

    The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

    Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

    Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

    At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

    We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

    Salary Range:

    105,000/ ,000/175 000

    Job Category:

    Business Development - Non Actuarial

    Posting End Date:

    01/05/2024

    Shine together

    At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

    We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.

    Shape the future

    With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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