Jobs
>
Charlotte

    Seasonal Customer Experience Specialist - Charlotte, United States - The Peach Truck

    The Peach Truck
    The Peach Truck Charlotte, United States

    3 weeks ago

    Default job background
    Description


    Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers.

    Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other duties will include setting up our locations and assisting with checking out our customers. This role involves travel to neighboring zip codes within the assigned market. This is a seasonal position and preparation for the season begins in early May and lasts into early September.


    Responsibilities:
    Join us on a rewarding journey, where working in a fun and energetic environment excites you. We collaborate efficiently as a team to deliver outstanding experiences for our customers.

    If you find joy in providing excellent service, solving concerns, and making our customers' day better, you're exactly who we're looking for.

    Our role extends beyond the conventional Monday-through-Friday desk job, keeping things lively, particularly on weekends, ensuring our customers forge a strong connection to the essence of our brand.

    We prioritize personal growth, providing feedback and advancement opportunities, making every season with us an opportunity to thrive.


    Responsibilities Include:

    • Set up of the stops, this will include setting up tables, tents, cones, and other equipment (may be in excess of 40lbs).
    • Demonstrate a service culture that prioritizes the customer experience, modeling and delivering the "Peach Truck" service standard.
    • Create a welcoming experience and exceed customer service expectations by focusing on decreasing wait time, friendly customer interaction, and service recovery.
    • Be knowledgeable about our peaches, products, including how to properly condition a peach. With the ability to communicate your knowledge to the customer.
    • Champion offerings, ensuring informed, educated, and promoted offerings for an enhanced shopping experience.
    • Respond promptly to any negative customer experiences, de-escalating situations, and supporting the team in making things right for the customer, when necessary getting with customer service teams to solve the customers' problems.
    • Thank the customer in a genuine way and let them know we're happy they chose to purchase from The Peach Truck.
    • Make it right for the customer by de-escalating any negative situations and recovering the customer experience.
    • Bag Peaches during downtime while being available for the customers.
    • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
    • Work a flexible schedule aligning with customer and business needs.
    • All other duties are based on business needs.

    Qualifications:

    • 18 years of age or older and eligibility to work in the United States in compliance with applicable employment laws is required.
    • Valid driver's license and reliable transportation to and from your work location.
    • Previous retail experience is preferred, but not required.
    • Ability to lift safely 40+ pound boxes repeatedly throughout a shift.
    • Ability to work outdoors in various climates.
    • Welcoming and helpful attitude with a strong work ethic, that can adapt quickly to changing circumstances.
    • Demonstrated ability to thrive in a fast-paced environment, showcasing flexibility, proactivity, resourcefulness, efficiency, and a keen attention to detail while multitasking
    • Access to a personal smartphone, and adaptability to current technology needs.
    • Ability to work independently without direct supervision at all times and follow instructions.
    • Flexible work schedule, including weekends, and holidays, with regular attendance necessary. (Saturday availability is required).
    • Dedicated to placing the customer experience as the utmost priority, with strong communication skills utilizing a positive and customer-focused language, and expertise in customer education, upselling, and cross-selling.

    About Company:

    The Peach Truck - Charlotte, Raleigh proudly goes beyond being an equal opportunity employer, we work hard to sustain and enhance the natural and organic inclusivity that is fostered every day, by every employee.

    We don't do this because anyone tells us this is important, we do it because we genuinely want every person who comes to work here to be treated with respect and dignity and to be comfortable being their most authentic selves.


    We hire for character, kindness, humanity, moral fiber, and experience...therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

    We look forward to meeting you


  • Technekes Charlotte, United States

    Client Experience Specialist · Immediate · About TKXS · A B2B technology and data-driven solutions company, TKXS provides data collection, data science, technology and data-enabled marketing and incentive management capabilities to the agriculture, healthcare, construction and in ...


  • FirstKey Homes Charlotte, United States

    SUMMARY OF RESPONSIBILITIESThe Vendor Experience Specialist will play a crucial role in managing vendor relationships and performance within the organization. This role encompasses various responsibilities, including sourcing/pricing, onboarding/training/probation, compliance, ca ...


  • Sono Bello Charlotte, United States

    A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe e ...


  • Randstad Charlotte, United States

    Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becomin ...


  • Ingka External Charlotte, United States

    Job ID: · 241879 · Date posted: · 29/05/2024Why we will love you · You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. · A job at IKEA is so much more than home ...


  • Ingka External Charlotte, United States

    Job ID: 241879Date posted: 29/05/2024Why we will love youYou have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Toget ...


  • FirstKey Homes Charlotte, United States

    SUMMARY OF RESPONSIBILITIES · The Vendor Experience Specialist will play a crucial role in managing vendor relationships and performance within the organization. This role encompasses various responsibilities, including sourcing/pricing, onboarding/training/probation, compliance ...


  • Allegiance Merchant Services Charlotte, United States

    Client Experience Specialist - Charlotte, NC · We are looking for a motivated self starter to strive for excellence in the merchant service industry. · We value team players and client-conscience individuals who want to make a difference for businesses by providing them the bes ...


  • Career Match Solutions Charlotte, United States

    Job Description · Job DescriptionDescription:Perform customer service work by providing information, handling customer inquires, processing paperwork and answering questions. This position, under direct supervision, is responsible for interacting with new and existing customers r ...


  • The Judge Group Inc. Charlotte, United States

    Location: Charlotte, NC · Salary: $53.00 USD Hourly - $57.00 USD Hourly · Description: Experience Design Consultant · Company Overview · At our organization, we're committed to excellence in experience design. We're seeking an Experience Design Consultant to join our team and ...


  • Randstad Charlotte, United States

    experience design specialist 4. · charlotte , north carolina · posted 2 days ago · job details · summary · $50 - $53.13 per hour · temporary · bachelor degree · category business and financial operations occupations · referenceAB_ · job details · Randstad Strategic Acc ...


  • PNC Charlotte, United States Full time

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...


  • PNC Financial Services Group Charlotte, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...


  • PNC Charlotte, United States Full time

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...


  • Best Buy Gastonia, United States

    **Customer Experience Specialist (Advisor) - Job Details** · **Customer Experience Specialist (Advisor)** · Share Job · **Overview** · Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) · ...


  • Best Buy Concord, United States

    Job Description: · The Best Buy Advisor engages customers using relationship skills and inspires them to see what's possible with technology. In addition, they build quality relationships with customers and clients, making them feel excited, confident, and appreciated while provi ...


  • beBee Professionals Charlotte, United States Full time $60,000 - $80,000

    About beBee: · In our quest to connect professionals globally beBee navigates a complex landscape of international trade laws and regulations. As a Trade Compliance Specialist you'll ensure that our operations comply with all legal standards facilitating seamless international in ...


  • Titan Ventures Charlotte, United States

    Follow your heart · We love food and strive to make the shopping experience of our customers a memorable one. Aktiv-Markt-Krumm e.K. is a family-owned business in its third generation. In the Oberemmel region, we offer an attractive workplace to 30 employees. Our goal is to combi ...


  • Huntersville Ford Huntersville, United States

    Huntersville Ford is looking for a Guest Experience Reservation Specialist. We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming bac ...

  • Atlas Ventures

    Civil Engineer

    2 weeks ago


    Atlas Ventures Gastonia, United States

    Your Contribution · You will independently work on projects for public clients and coordinate your project team · You will be responsible for structural engineering and water engineering for construction projects · You will create tender documents (construction descriptions, perf ...