Patient Service Representative, Per Diem - Voorhees, United States - Regional Women's Health Group

    Regional Women's Health Group
    Regional Women's Health Group Voorhees, United States

    1 month ago

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    ** Patient Service Representative, Per Diem**

    **Job Category****:** Lab & Imaging **Requisition Number****:** PATIE004221 Showing 1 location **Job Details**

    **Description**

    Axia Women's Health is the largest integrated Women's Health Care Group in the United States, comprised of over 350 providers, 150 patient care centers, 4 breast health centers, 2 perinatal testing centers, and 2 central laboratories offering a full spectrum of exceptional care in Obstetrics, Gynecology, Fertility, Maternal Fetal Medicine, and Laboratory Services. Our corporate headquarters is in Voorhees, New Jersey. We are currently recruiting a **Patient Service Representative (Receptionist) Voorhees, NJ Care Center, available to cover days, evenings and weekends as needed at the Imaging Center.**

    The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

    Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.

    Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.

    Explain financial requirements to patients; collect and record copays as required.

    Perform registration functions for new and existing patients.

    Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.

    Maintain confidentiality regarding all patients.

    Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.

    Other duties as assigned.

    Qualified candidates can:

    Adapt to changing priorities and business needs

    Be flexible and not easily flustered

    Give great customer service

    Work in a fast paced innovative environment

    Focus on what is best for the team over the individual

    Work as needed

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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