IT Support Manager - St. Paul, MN
1 week ago
Job summary
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector.Responsibilities
- Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools.
- Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality cycle time closure times); use data to drive actions and results.
Job description
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