- Maintain a clean and organized housekeeping cart and linen room daily.
- Responsible for lost and found articles according to hotel policy.
- Communicate any maintenance issues within the guests, co-workers at all times.
- Communicate guest's complaints regarding housekeeping service or equipment to the room inspector and/or Executive Housekeeper.
- Maintain a warm and friendly demeanor with guests, co-workers, at all times.
- Must be able to sweep, mop, use a vacuum cleaner, dust and wipe surfaces vertically and horizontally.
- Must be able to work with chemicals such as: bleach, bathroom cleaner, glass cleaner and floor cleaner.
- Communicate with other hotel departments regarding problem which may need their attention.
- Provide the highest quality of service to the customer at all times.
- Must wear Personal Protective Equipment (PPE) when handling chemicals, items that may or suspect they contain bloodborne pathogens, or sharps (needle) instrument.
- Must attend and participate in department safety training.
- Requires working at a fast paced and must be quick and efficient when completing assigned tasks or rooms.
- Required room attendant schedule may change according to occupancy and requires flexibility with schedule. Must be able to work weekends and holidays.
- Must work well with other co-workers. Supervisors will check each room attendants' room and will bring the attendant to the room back to complete cleaning the room according to hotel standards if necessary.
- Must be able to clean bathrooms thoroughly in 25-30 minutes.
Physical Requirements:*The physical demands are representative of those met by the employee to successfully perform the essential function*.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- Constantly (6-8Hours) Required to stand, walk, use hands and arms to reach overhead.
- Occasionally (Up to 3 hours) Required to sit, climb, balance stoop, kneel crouch and crawl.
- Occasionally (Up to 3 hours) Light work - lift or move up to 1lbs -10lbs 10% of time.
- Frequently (3-6 hours) Medium work - lift or move up to 10lbs-30lbs - 45% of the time.
- Frequently (3-6 hours) Heavy work - push or pull, lift or move 50-70lbs of force - 45% of the time.
- Constantly (6-8 Hours) Lift, carry, push, pull or otherwise move objects.
- Specific vision abilities required by this job include: Close Vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- May be frequently exposed to fumes, chemicals, dust or airborne particles.
Mental Requirements: - Must be able to communicate information and ideas clearly.
- Able to evaluate and choose an alternative plan of action quickly and accurately.
- Work well in stressful and high-pressured situation.
- The ability to work and thoroughly read and understand basic arithmetic functions.
- Effectively listen, understand and clarify concerns and issues raised by co-workers and hotel guests.
Education Requirements: - Highschool diploma or GED Diploma
- 1+ years' experience
EOE/M/F/D/V/SOSource: Hospitality Online
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Description
General Description:
Room Attendant is responsible for cleaning rooms or as assigned on a daily basis. The housekeeping room attendant must ensure rooms are cleaned and maintained to hotel's set standards. Rooms must be ready in a timely manner for guest's accommodations and work must be done in a safe, accident-free manner according to Occupational Safety and Health Administration (OSHA). Interaction with guests and co-workers must be conducted in a service-oriented and friendly manner.
Work Requirements:
