Customer Support Specialist - remote, United States - Topstep

    Topstep
    Topstep remote, United States

    1 month ago

    Default job background
    Full time
    Description
    [Customer Service / Remote] - Anywhere in U.S.
    / Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll:

    Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools, and systems; Troubleshoot incoming issues to determine the severity and escalate when needed; Contribute to the overall growth and innovation of the company through ideas and participation in collaborative team projects.

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