csr 1 - Livonia, MI - YoungWilliams

    YoungWilliams
    YoungWilliams Livonia, MI

    4 days ago

    Description

    CSR 1 Position

    The CSR 1 position requires interacting with customers via phone, IVR, or web-based portal to provide information about company programs and services.

    1. Responds to customer inquiries regarding information on company programs and services.
    2. Records customer interactions by documenting details of inquiries.
    3. Follows standard operating procedures for consistency and accuracy.
    4. Addressees customers' inquiries resolving problems as needed.

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