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Beacon Hill Staffing Group, LLC Washington, United StatesJob Description · Job DescriptionBeacon Hill Financial just teamed up with a DC based organization in the search for their next Billing Specialist. Prior experience with B2B collections is preferred for this role. The job description is listed below. Please don't hesitate to appl ...
Billing Specialist - Rockville, United States - Choice Hotels
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Description
Who are we looking for?
Choice Hotels, one of the worlds largest lodging franchisors, has an exciting new opportunity as a Billing Specialist in the Billing Department. The Billing Department is the team that delivers invoices to our franchisees and vendors. As a key member of Billing, you will assist with day-to-day billing functions including customer service on billing-related inquiries, processing credit memos & miscellaneous billing adjustments, and updating the billing system for procurement charges, as well as other billing-related activities as required.
Are you highly detail-oriented and enjoy providing excellent customer service? We invite you to apply today for our Billing Specialist role today and #MakeItYourChoice.
Your Responsibilities
+ Commence weekly onlines in Salesforce
+ Update transaction fees, non-standard charges, and new contracts for procurement billing
+ Process pre-contract charges, credit memos, and miscellaneous billing adjustments
+ Respond and route incoming customer inquiries from the billing inbox and phone line
+ Deliver on defined performance metrics
+ Perform other duties as required
Your Experience, Skills & Competencies
+ High School Diploma (or GED or High School Equivalence Certificate)
+ Experience in corporate billing highly desirable
+ Attention to detail and organizational skills
+ Proficient in the use of MS Office applications, such as Outlook, Word and Excel
+ Must be able to model Choices Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect
+ Demonstrates key competencies to include Customer Service, Action Oriented and Ensures Accountability.
Your Team
This is an individual contributor role that will report to the Manager, Billing Operations. You will have 3 peer teammates and collaborate with cross functional departments on a regular basis.
Your Work Location
As our Billing Specialist, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, were located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.
Right now, our associates in corporate headquarters are working in a hybrid environment, up to 4 days per week in the office and virtually from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. Were the hotel company for those who choose to bet on themselves the underdog, the dreamer, the entrepreneur because thats who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward giving our work at Choice a purpose larger than our business.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choices Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
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