Manager, System Solutions - Remote-MO, United States - Centene Corporation

Description

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Responsible for managing member and provider solution applications by providing requirements for design, development and utilization by end users. Oversee all system initiatives including service related programs and ongoing service activities. Evaluate enhancement opportunities and scope expansion.

• Develop, share, and incorporate organizational best practices into business applications.
• Provide end-to-end system management and solutions for key applications accessed by customer service, enrollment, provider relations, members and providers.
• Manage key business requirements and implementation for production and enhancements to applications.
• Support business process initiatives though data analysis, identification of implementation barriers to meet customer requirements.
• Provide full-cycle system support and collaborate with IT ensuring timely system implementation.
• Diagnose problems and identify opportunities for application and functionality redesign and improvement.
• Provide direction to deliver and manage consistent business-processes.

Education/Experience: Bachelor's degree in related field or equivalent experience. 5+ years of business process operations or analysis or systems experience, preferably in a managed care setting. Experience in leading projects and implementation.Pay Range: $84, $151,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.