- Acknowledge the confidential nature of the professional relationship with a client and respect each client's right to privacy.
- Responsible for the comfort of all guests while performing treatments. Direct all efforts toward guest satisfaction.
- Maintains excellence in all spas trained treatments and 5-star service
- Communicate in an appropriate manner with the Spa Reception Desk staff on a regular basis to ensure accuracy of appointments, billing, and retail sales.
- Promotes wellness and accommodate guests during treatment to meet their wellness needs.
- Responsible for maintaining consistency in treatment and quality of performance in accordance to training program and Peninsula's standards.
- Demonstrates professional excellence through regular self-assessment of strengths, limitations, and effectiveness by continued education and training.
- Respect the integrity of each person and, therefore, do not engage in any inappropriate conduct or inappropriate activities involving clients.
- Qualified therapist with New York State massage therapy license and must be kept up to date in accordance with law. CPR/AED Certified a plus
- Demonstrable true 5-star Spa experience with all guest interactions.
- Sound understanding of holistic and wellness Spa.
- Personal passion for holistic/wellness concept, treatments, and spa industry.
- Limitless energy and a 'can-do' attitude.
- Strong and supportive team member always.
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Massage Therapists - New York, United States - The Hongkong and Shanghai Hotels LTD
Description
Massage Therapists apply a variety of scientifically developed massage techniques to the soft tissue of the body to improve muscle tone and circulation. Massage Therapists work to enhance wellbeing, reduce the physical and mental effects of stress and tension, prevent disease, and restore health. Massage Therapists agree to conduct their practices in an acceptable, ethical, and professional manner always.
Key Accountabilities:
About The Peninsula New York
Superbly situated on Fifth Avenue in the heart of Manhattan, The Peninsula New York is set in one of the city's most prestigious shopping, entertainment and cultural districts, just a few blocks from Central Park. Since its debut in 1988, the hotel has exemplified exquisite service, heritage, and attention to detail.
Requisition ID: 35611
