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Marquand

    Bilingual Remote CSR - Indianapolis, United States - Alpha Rae Personnel

    Alpha Rae Personnel
    Alpha Rae Personnel Indianapolis, United States

    2 weeks ago

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    Description
    Remote with onsite/virtual training. Work from home position after training completion

    Bilingual applicants preferred-eligible for $1 increase in pay rate

    Position Summary:

    This position will be responsible for daily member telephone calls which will include directing members to the proper services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorization of services. Also may be responsible for assisting providers with eligibility, benefit, and resolution of claims issues.

    Requirements
    • Min. HS Diploma
    • Must be bilingual (English and Burmese)
    • 1+ years customer service experience within a call center
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    4 days ago

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