- Maintain accurate, client-specific records and reporting via Smart Sheet on the status of work in progress, work completed, and any obstacles or issues.
- Support the Sales and Operations teams as an escalation point for the bumps in the road associated with new or existing clients.
- Maintain the customer service in-box by prioritizing and following up in a timely manner.
- Accurately update, modify, and track the pertinent information within database accordingly.
- Document all records, conversations, and follow-ups in real time.
- Research, solve and document customer problems in a timely manner.
- Daily interface and order completion within EDI and Pulse
- Run reports online and compare against information in EDI for accuracy.
- Assist Client Account Managers and Sales Managers in the development and implementation of special projects, within the scope of this position, that develops a positive client relationship while driving value and internal savings.
- Assist in the management of key accounts which include nationally recognized retailers and brands.
- Candidate should be able to communicate effectively with internal and external clients by phone, email, and in-writing.
- Candidate needs to be able to problem solve, multi-task, and prioritize responsibilities.
- Ability to work in a fast-paced environment, adapt to changing priorities, meet deadlines, multi- task effectively and work well under pressure.
- Proficient in Microsoft Office range of products.
- Excellent customer service, problem solving and relationship management skills with the ability to convey a positive attitude while maintaining a high degree of competence, diplomacy, and tact.
- Exceptional organizational, written, and verbal communication skills
- Proficient in Excel
- Ability to adapt and learn new programs.
- 2-3 years experience in a continuous role such as medical office, banking, or finance institution.
-
Coordinator-Customer Service
3 weeks ago
Baptist Memorial Healthcare Corporation Paragould, United StatesProvides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate poli Customer Service, Coordinator ...
-
Client Services Coordinator
4 weeks ago
Marmon Holdings, Inc. Paragould, United StatesMaintain accurate, client-specific records and reporting via Smart Sheet on the status of work in progress, work completed, and any obstacles or issues. Support the Sales and Operations teams as an escalation point for the bumps in the road associate Client Service, Coordinator, ...
-
Coordinator-Customer Service
3 weeks ago
Baptist Memorial Paragould, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Paragould, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Healthcare Corporation Paragould, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedure ...
-
Client Services Coordinator
3 weeks ago
Marmon Holdings, Inc. Paragould, United StatesL.A. Darling Company LLCCome join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attrac ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Jonesboro, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedure ...
-
Coordinator-Customer Service
2 weeks ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesSummary · Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment en ...
-
service coordinator
3 weeks ago
Hugg & Hall Jonesboro, United StatesJob Description · Job DescriptionHugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment ne ...
-
Coordinator-Customer Service
3 weeks ago
Baptist Memorial Jonesboro, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesProvides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate poli Customer Service, Management, ...
-
Coordinator-Customer Service
3 weeks ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesProvides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate poli Customer Service, Clinical, C ...
-
Service Delivery Coordinator
4 weeks ago
Ritter Communications Jonesboro, United StatesRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves 92 communities and more than 45,000 customers across Arkansas, nor ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedure ...
-
Coordinator-Customer Service
1 week ago
Baptist Memorial Jonesboro, United StatesSummary · Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures ...
-
Coordinator-Customer Service
2 weeks ago
Baptist Memorial Jonesboro, United StatesSummary · Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment ent ...
-
Service Delivery Coordinator
3 weeks ago
RITTER COMMUNICATIONS HOLDINGS, LLC Jonesboro, United StatesJob Description · Job DescriptionRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves 92 communities and more than 45,0 ...
-
Coordinator-Customer Service
4 weeks ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesSummary · Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment en ...
-
Coordinator-Customer Service
3 weeks ago
Baptist Memorial Healthcare Corporation Jonesboro, United StatesSummary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entrie ...
Client Services Coordinator - Paragould, United States - Marmon Holdings, Inc.
Description
L.A. Darling Company LLC
Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
The Client Services Coordinator will be working directly with the Client Account Managers, Sales Managers and Sales Directors to assist in delivering best-in-class service to the client. This position will be responsible for consistent and timely communication to internal teams as well as clients. This role will handle daily client order entry, EDI compliance and Pulse reporting. This person must be able to effectively communicate client updates, issues, reporting deadlines, red-flags, and any other pertinent information they handle each day, as needed. This role requires aggressive follow-up and task completion in a timely manner with zero procrastination.
POSITION RESPONSIBILITIES:
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.
