ServiceNow Developer - Dallas, United States - Randstad USA

Description

job summary:
As a member of the Information Resources (IR) team, the ServiceNow knowledge in creating detailed design stories, perform development, unit testing and work hand in hand with the SN Architect. Develop, configure, install ServiceNow modules, forms, business rules, and scripts. Build ServiceNow catalog and workflows. Create and maintain a comprehensive list of testing protocols for the ServiceNow instance. Create integrations using REST or SOAP API\'s. Resolve incidents, using problem investigation, root cause analysis or other toolsets. Work with the team to provide all change management documentation for moving packages into production. Post deployment support and training to the administrator. Use and configure the CMDB tool. Assist in design of and maintenance of the Platform. Hands on experience with flow designer and Integration Hub. Experience with MID server and documentation.

location: Dallas, Texas
job type: Permanent
salary: $130, ,000 per year
work hours: 8am to 5pm
education: Bachelors

responsibilities:

Able to engage and create relationships with team members, customers, and stakeholders.

Create detailed design documents, perform development, unit test, work with Architect.

Backlog grooming, including documentation of enhancement requirements and effort estimates.

Create detailed designs, perform development, unit test, fix reported defects in agile development methodology.

Develop, Install, and modify ServiceNow applications, workflows, forms, lists, business rules, scripts.

Build Service Catalogs including workflows. Participate in workshops and provide technical inputs, conduct show back sessions and training sessions.

Update and maintain a comprehensive unit testing protocol for ServiceNow instance deployment and upgrades.

Create and maintain system design and operations documents. Previous experience with building integrations with REST or SOAP API's.

Resolve escalated incidents by platform administrators. Problem investigation, root cause analysis and fixing the root cause.

Change implementation (packaging the code, implementation plan input and deployment support). Post deployment transition to platform administrators.

Configure and run discovery tools. Resolve CMBD quality issues, make suggestions for changes to CMDB.

Design and maintain platform architecture, while adhering to platform development standards for the following modules, including, but not limited to: HRSD, Employee Center, MID servers, discovery, ITSM, ITOM, SPM, ITAM SecOps.

Hands on experience with flow designer and Integration Hub.
qualifications:

Experience level: Experienced

Minimum 8 years of experience

Education: Bachelors
skills:

servicenow

CMDB

REST

SOAP

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.