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    • customer service representative - Milford - Inovar Packaging

    Inovar Packaging
    Inovar Packaging Milford

    1 month ago

    Inovar Packaging background
    Full time Sales
    Description

    Job Title: Customer Service Representative

    Industry: Label Print Manufacturing

    About the Role

    This is an exciting opportunity to join our Customer Service Team as a Customer Service Representative. The role involves working closely with assigned accounts, providing overall account management and interacting with customers through various channels.

    Duties and Responsibilities

    • Provide exceptional customer service via phone, email, online chat or in person to resolve inquiries and complaints.
    • Process new or additional orders for products or services.
    • Field customer questions and complaints, escalating issues when necessary.
    • Ensure timely resolution of customer concerns and maintain accurate records of interactions.
    • Perform other related duties as assigned.

    Requirements

    • High School Diploma or equivalent required.
    • Candidate must have customer service experience, preferably in manufacturing.

    Working Conditions

    • Prolonged periods of sitting at a desk and working on a computer.

    Work Type

    This is a full-time position.

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Customer service representative