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    Lead Teller I-Bank Tower - Memphis, United States - Independent Bank

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    Description
    Responsible for the implementation and coordination of all branch operational responsibilities. Supervises the teller staff to include training, coaching and evaluating tellers.


    DUTIES

    • Continually assesses the impact of processes and controls on the day-to-day operations of the branch to ensure an efficient environment and compliance with service standards.
    • Stays abreast of product changes
    • Reviews and follows up on management reports in a timely manner
    • Completes required audits and reconciliations of consignment items and general ledger tickets.
    • Ensures the adherence of the Bank's policies and procedures by all staff
    • Ensures regulatory compliance standards are met
    • Conducts periodic meetings with staff to discuss operational and / or fraud/security issues and provides training on pertinent topics

    QUALIFICATIONS
    Previous teller supervisor experience

    Familiar with Branch Audits, Security and ATM balancing

    Exceptional communication skills

    Must be able to work a rotating schedule of 7am - 4pm or 9am -6pm Monday - Friday


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