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- Responsible for the clinical and administrative supervision of Case Managers, Housing Specialists, Vocational Specialists, Residential Specialists and Interns.
- Provide individual and group supervision to staff.
- Coordinate staff training, case conferences, and other opportunities for the professional development of staff.
- Conduct mental health assessments by completing comprehensive functional evaluations.
- Develop, monitor and facilitate groups for residents.
- Assist with client service hotlines as needed.
- Coordinate mental health/psychiatric care and referrals.
- Provide brief psychotherapy for clients (individuals and families).
- Develop a network of appropriate resources, including community base organizations and social services providers.
- Monitor resident records for compliance and best practices, including regular review of progress notes and service plans.
- Function independently at the facility in times of crisis, in the absence of the Program Director.
- Assist with required reports and program evaluations as needed.
- Work with others to address client complaints and conduct investigations as required
- Increase the awareness of the organization's DV services by engaging in activities such as, but not limited to, presenting at conferences and/or other speaking engagements.
- Other duties as requested based on department, program and/or organizational needs
- Passion for URI's mission, vision and core values with the ability to communicate this passion to others.
- Five (5) years of experience working with victims of domestic violence experiencing trauma, poverty, and/or homelessness.
- Three (3) years of prior Supervisory experience is required.
- Licensed Masters in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a comparable clinical degree and license.
- Excellent computer knowledge and aptitude of Microsoft Office applications.
- Strong organizational skills that reflects an ability to perform and prioritize multiple tasks seamlessly.
- Expert level written and verbal communication skills with the ability to represent the organization externally across a wide range of stakeholders and constituencies.
- Exceptional interpersonal, critical thinking, and communications skills, and the ability to develop positive and productive relationships with a dispersed team to build buy-in across the organization
- Highly resourceful team-player, with the ability to also be extremely effective independently
- Excellent business acumen, leadership presence with professional integrity and thought leadership skills
- Work in collaboration with other departments, agencies, systems and institutions to maximize scarce resources.
- Proven ability to ensure Quality Assurance and Best Practices in client service delivery.
- Strong commitment to equity and social justice including a focus on self-awareness and engagement of continuous learning around issues of diversity equity and inclusion; high level of Emotional Intelligence (EQ)
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
- Acknowledge and application of self-care and work-life balance for self and others.
Director of Clinical Services - New York, United States - Urban Resource Institute
Description
REQUIRED KNOWLEDGE, EXPERIENCE AND EDUCATION:All new hires, interns and volunteers must provide proof of COVID-19 vaccination prior to their start date unless they have requested a reasonable accommodation for medical, disability or religious reasons from URI's People & Culture,