Sales Process Specialist - Tewksbury, Massachusetts
1 day ago
Job description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We're Hiring a Sales Process Specialist in Tewksbury, MA
Job Summary:
The Sales Support Representative assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks. Their main duties include responding to customer complaints and questions, making sure orders are processed on time, and scheduling sales meetings and appointments. Sales Support Representatives also identify and create lists of potential clients while maintaining databases of sales. This role requires excellent communication and organizational skills, as well as the ability to handle multiple tasks simultaneously.
What you'll do:
Customer Support:
• Responding to customer inquiries and resolving any issues or concerns
• Providing product information and troubleshooting assistance
• Maintaining a positive and professional relationship with customers
Order Processing:
• Entering and processing customer orders accurately and efficiently
• Coordinating with various departments to ensure timely delivery of orders
• Resolving any issues or delays with orders
Sales Assistance:
• Assisting sales team with administrative tasks and data entry
• Preparing sales reports and presentations
• Tracking and updating customer information in the CRM system
• Providing support during sales meetings or presentations
General Responsibilities:
• Maintaining a thorough understanding of company products, services, and policies
• Collaborating with other departments to improve overall customer experience
• Following up with customers to ensure satisfaction with products and services
• Staying updated on industry trends and competition to provide valuable insights to the sales team
• Contributing to team effort by accomplishing related tasks as needed.
High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
What you'll bring:
• Bachelor's degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Strong analytical skills with the ability to interpret complex data.
• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
•
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong negotiation and closing skills.
• Knowledge of market research and competitive analysis techniques.
• Ability to develop and implement sales strategies and plans
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology #XylemCareers #GlobalImpact #WaterInnovation
Similar jobs
The Sales Support Representative assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks. · • Responding to customer inquiries and resolving any issues or concerns · • Providing product information and troubleshooting assistance · ...
3 days ago
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. · The Sales Support Representative assists the sales team in obtaining and keeping customers by performing administrative and clerical tas ...
2 days ago
The Sales Support Representative assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks. · The Sales Support Representative will respond to customer inquiries and resolve any issues or concerns, · entering and processing customer ...
3 days ago
We are seeking a dedicated and motivated individual to join our Specimen Processing team in Lowell MA. · ...
1 month ago
Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, pleas ...
21 hours ago
+ Prepare laboratory specimens for analysis and testing · + Pick up samples directly from client office · + Communicate effectively with client office staff · Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medica ...
1 month ago
Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, pleas ...
13 hours ago
Se busca un especialista en procesamiento global de órdenes para trabajar con equipos diversificados a nivel mundial. El candidato deberá ser capaz de gestionar y mejorar los procesos relacionados con la recepción, validación y cumplimiento de las órdenes. · ...
3 weeks ago
The Sr Global Order Processing Specialist is responsible for owning and continuously improving the worldwide order management process.This role ensures that orders are accurately entered, validated, and prioritized. · Process Ownership & OptimizationEnsure accuracy, efficiency, a ...
3 weeks ago
The Sr Global Order Processing Specialist is responsible for owning and continuously improving the worldwide order management process from receipt through release to fulfillment. · ...
3 weeks ago
· Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today's innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learnin ...
1 day ago
Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today's innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, ...
3 weeks ago
+ Job summary: Executive Business Process Specialist provides expert-level support to Department of Defense programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle.+ Qualifications+ - Must have and be able to ...
1 month ago
Astrion has an exciting opportunity for an Executive Business Process Specialist located at the Hanscom AFB in Bedford Massachusetts supporting the USAF Aerospace Management Systems Division (AFLCMC/HBA), which is within the Digital Directorate and located at Hanscom AFB, MA. · C ...
1 month ago
The Aerospace Management Systems Division develops, delivers and sustains air traffic management capabilities enabling military customers to achieve their mission. · ...
1 month ago
+Job summary · +Prepare laboratory specimens for analysis and testing,+Responsible for slide filing, slide scanning, and block filing+Accurately identify and label specimens,Responsibilities · Pack and ship specimen to proper testing facilities · Data entry of patient informatio ...
1 month ago
This is a fantastic opportunity to leverage your expertise in process improvement and strategy execution as Business Process Specialist. Drive process improvements and optimize business operations through effective strategies. · ...
1 week ago
This position will work with internal customers, patients & physician offices to ensure that all patient care needs are addressed accurately and efficiently. · Prepare laboratory specimens for analysis and testingResponsible for slide filing, slide scanning, and block filing ...
1 month ago
This position supports the Front Office Group (FOG), the centralized hub for the Aerospace Management Systems Division. · ...
1 month ago
We are seeking an Executive Business Process Specialist to support the Air Force Life Cycle Management Center (AFLCMC) / PEO Digital Directorate, Aerospace Management Systems Division (AFLCMC/HBA). · The Aerospace Management Systems Division develops, delivers, and sustains air t ...
1 month ago