IT Client Support High Volume Call Center - Chattanooga, TN

Only for registered members Chattanooga, TN , United States

1 month ago

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Job summary

This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital. The Associate Client Support Analyst provides support for basic incident resolution and requests reported to the IT Service Desk for all HCA Organizations. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.

Qualifications

- Experience with call center techniques & competency in call center tracking tools- Prior experience supporting customers in use of application software- Proficiency in using support software tools highly preferred
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