Help Desk Customer Service Representative - Reston

Only for registered members Reston, United States

1 week ago

Default job background

Job summary

In a world of possibilities, pursue one with endless opportunities. Imagine Next
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself.


Responsibilities

  • Adjudicating tier 1 level inquiries and have the authority to escalate complex issues to engineers, software developers, field technicians,
  • Provide detailed product support covering technical aspects, operational guidance,

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members Reston

    We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. · Assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish. · This position is ...

  • Only for registered members Reston

    This position is a hybrid role with onsite work on Tuesdays to Thursdays. The Senior Customer Service Representative will provide advanced customer service and support via phone, email or chat. · Handling complex or escalated customer inquiries and requests. · Providing product i ...

  • Only for registered members Reston

    The Field Service Representative monitors core inventory apartments at move-in and after move-out to ensure guests receive a high level of experience. They perform various tasks, including setting up housewares, taking inventory, and communicating with supervisors. · Complete mov ...

  • Only for registered members Reston

    We are seeking a Customer Service Advocate to serve as a vital link between Medicare members and their essential healthcare benefits.This role offers a unique opportunity to make a tangible impact on the lives of seniors and diverse populations by providing clarity, empathy, and ...

  • Only for registered members Herndon

    +We are seeking an energetic and service‑focused Customer Service Representative to join a high‑volume member support team.You will handle a variety of member inquiries, process transactions, and ensure a positive customer experience while meeting key performance metrics. · +Resp ...

  • Only for registered members Herndon

    As a Customer Service Representative you will handle member customer service needs while meeting key performance metrics including call handle time call quality and after call work. · ...

  • Only for registered members Herndon Freelance $20 - $21 (USD)

    This is a Contract position based out of Herndon, VA. · ...

  • Only for registered members Herndon

    Handle member customer service needs while meeting key performance metrics including call handle time call quality and after call work. · ...

  • Only for registered members Herndon

    Handle member customer service needs while meeting key performance metrics. · Accurately and efficiently process a variety of transactions. · ...

  • Only for registered members Reston $26 - $35 (USD)

    The Sr. Member Services Representative plays a critical role in supporting chapters and members by ensuring accurate data, smooth operations, and effective communication. · ...

  • Only for registered members Reston, Virginia, United States

    Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. · ...

  • Only for registered members Herndon, VA Remote job

    Join our dynamic customer service team and become the friendly voice that helps clients navigate their needs with confidence and ease. · ...

  • Only for registered members Great Falls, VA

    We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. · Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) · Fully funded deductible (HMO Plan) · 401k employer ma ...

  • Only for registered members Great Falls, VA

    We're seeking a reliable, · organized and proactive individual who enjoys being on the road · and is interested in real estate. · This is an excellent opportunity to earn extra income on a flexible schedule — ideal for someone looking to supplement their current job or transition ...

  • Only for registered members Reston

    This is a great opportunity for someone who enjoys customer service and being part of a collaborative and dynamic team. Join a mission-driven organization that supports the education and workforce community through secure high-impact services. · ResponsibilitiesProvide prompt cou ...

  • Only for registered members Sterling $22 - $25 (USD)

    The Customer Service Representative is responsible for handling customer calls scheduling services selling memberships reviewing technicians daily schedules responding to customer texts and voicemails and following up on missed service payments as needed. · This role requires exc ...

  • Only for registered members Sterling Full time $22 - $25 (USD)

    The Customer Service Representative (CSR) is responsible for handling incoming customer calls and ensuring an outstanding customer experience. · ...

  • Only for registered members Sterling

    Kelly seeks a Customer Service Representative to work in Sterling VA serving customers via phone email or chat managing tickets efficiently supporting team members with strong background customer service experience multitasking fast paced environment communication skills. · ...

  • Only for registered members Sterling Part time $13 - $14 (USD)

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · ...

  • Only for registered members Reston Full time $17.20 - $23.37 (USD)

    The Client Service II Representative is responsible for providing excellent customer service to clients. This role involves assigning tasks to colleagues, managing responsibilities within the team, and communicating with clients. · Promptly informs supervisor of potential problem ...

  • Only for registered members Sterling

    As a Customer Service Representative at Graybar you will serve as a key contact and liaison for customers to ensure their total satisfaction. · ...