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    • Field Service Representative - MN, United States - Schneider Electric

    Schneider Electric
    Schneider Electric MN, United States

    2 weeks ago

    Default job background
    Description

    Our team makes Schneider Electric a great company.

    Schneider Electric's ASCO Field Service Technicians play a vital role within the organization. They provide preventative maintenance and repair services on customer-owned ASCO equipment, deliver high-quality service and customer satisfaction, and are productive and valued members of their teams in various dynamic customer environments. They are problem solvers. They are customer focused. They are passionate about their work. They are the future of Schneider Electric.

    We offer our Field Service Technicians direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

    This opportunity is a home-based flexible work schedule with a 40-hour guarantee (+Overtime).

    This Field Service Technician position will be within our U.S. Services business, specifically our ASCO team. This team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

    As an ASCO Field Service Technician, a typical day may include:

    • Maintenance and repair of Automatic Transfer Switches (ATS)
    • Service administration and reporting, which may include service order generation, performance of annual inventory reviews, identification of replacement parts, completion of inventory safety audits
    • Executing installation, maintenance, and repair on customer-installed bases, in a specific delimited know-how

    Additionally, some days may involve:

    • Receiving and participating in job training for ATS maintenance, ATS troubleshooting, and repair, as well as ATS startups
    • Identifying new opportunities while attending customer sites to promote Services growth
    • Determining when products should be upgraded or replaced

    To excel in this role, you should have:

    • Job-related military service (e.g., Naval Nuclear Electricians Mate or Air Force Power Production Technician), Technical School Certification, or directly related field experience with Automatic Transfer Switches, Power Control Systems, or other low- and medium-voltage power applications
    • A basic understanding of mechanical and electrical systems and components, as well as a fundamental understanding of the tools and processes required to complete system maintenance and repair activities
    • The ability to read and interpret electrical schematic drawings and understand electrical one-line diagrams
    • The ability to use appropriate test equipment to troubleshoot and diagnose problems with Automatic Transfer Switches
    • Availability to work nights, weekends, and holidays, as needed, and travel, sometimes outside of assigned territories, including occasional overnight stays, as necessary
    • Proof of certifications or willingness to complete CPR/First Aid/AED training, PPE training
    • A basic understanding of ATS knowledge, understanding of sequence of operation, and elementary diagrams
    • An understanding of one-line diagrams
    • The ability to independently perform startup on all ASCO ATS models, excluding closed transition, soft load, and medium voltage (MV)
    • The ability to connect and communicate with a laptop to download control panel settings and upload firmware upgrades
    • A valid driver's license
    • The movement of service equipment weighing up to 50 pounds in both indoor and outdoor environments

    We offer:

    You'll feel welcome at Schneider Electric with a unique, team-focused orientation and two weeks of in-person training in our state-of-the-art training facility in Dallas, TX, with all expenses paid. Upon return from your on-site visit, you'll continue with online training and be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

    Schneider Electric offers an inclusive benefits package to support all employees, including flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers

    This role requires the candidate to drive a vehicle or combination vehicle and trailer with a combined gross vehicle weight rating > 10k lbs. As a result, they are subject to USDOT regulations, and once onboarded, the SE Vehicle Regulatory Compliance officer will initiate the process.

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Field service representative