- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Senior Digital Product Manager - San Francisco, CA, United States - Us Bank
Description
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Oversees the strategic management of the Enterprise Customer Communication Platform for non-Marketing communications. Develop roadmaps, functionality goals, platform governance and project plans. Manage the day-to-day activities of three cross-functional Agile teams, work with release management and communicate updates to stakeholders. Evaluate market trends and new capabilities to keep the Communication platform state-of-the-art. Recommend platform enhancements to meet functional objectives and future communication strategic vision. Ensure the Platform meets State and Federal regulatory requirements, Privacy and Compliance guidelines. Collaborate closely with Marketing partners, Experience Design teams, Technology Partners, Content Strategists and Cross-functional Business Line owners to understand future needs and requirements as well as socialize progress. Maintain and refine product backlog; create user stories and acceptance criteria and assists in the prioritization all stories to ensure work efficiencies.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
10 or more years of product management experience
Four or more years of managerial experience
Preferred Skills/Experience
Thorough knowledge of and experience managing Communications platforms
Experience with email, SMS (1-way and 2-way) and PUSH communication channels
Strong Product management background within an Agile organization
Strong Leadership skills with a successful history of demonstrating cross-functional Management and interpersonal skills
Independent and self-starter
Ability to develop and articulate a product vision
Excellent verbal and written communication skills, as well as presentation skills within team and up to leadership and stakeholders
Strong financial acumen and decision-making skills
Detailed with great project management skills and follow through
Experience working with Marketing and Design teams
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $145, $170, $187,880.00U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date. #J-18808-Ljbffr