Host / Hostess - Miami, United States - ZUMA

    ZUMA
    ZUMA Miami, United States

    1 month ago

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    Description
    POSITION PURPOSE:

    To assist the reception manager and senior receptionists during service and follow through with any tasks given to enhance the guests experience.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES:
    • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
    • Works as a member of the restaurant team. Interacts with service crew in a positive manner. Assists others whenever needed.
    • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
    • Anticipate and service the guest's needs before requests are made.
    • Follow proper time and attendance and uniform procedures.
    • Maintain menu cleanliness.
    • Be consistent with status checks and updating out times.
    • Must have experience in handling books.