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Saginaw

    Patient On-Boarding - Saginaw, United States - Careline Health Group

    Careline Health Group
    Careline Health Group Saginaw, United States

    2 weeks ago

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    Description
    We Value Your Career at Careline
    We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.


    Careline Health Group employees are proud to be a part of the Careline family and have named us a certified Great Place to Work and a nationally ranked Best Workplace for Aging Services.

    We promote a family culture and invest in every team member to provide a dynamic and supportive workplace.

    Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment.

    Together we create solutions to provide the highest level of quality care and bring value to those we serve.

    Become part of the Careline Family
    Join us in our mission
    To Serve Together, Provide Value, and Deliver Exceptional Care


    Exceptional Benefits:
    Medical, Dental and Vision Insurance
    Short-Term Disability, Long-Term Disability and Life Insurance
    Paid Time Off (PTO)
    401(k) Retirement Plan
    Mileage Reimbursement
    Company Vehicle Program
    Cutting Edge Technology
    Key Responsibilities

    Patient On-Boarding is responsible for accurately and properly entering all new patient information after basic demographic information is entered by the Customer Service department.

    New patient information is including but not limited to diagnosis history, past family medical social history, pharmacy information, durable power of attorney information, durable power of attorney paperwork, medication list and allergy lists.

    Patient On-Boarding is also responsible for ensuring all new patients or authorized representatives are offered Patient Portal credentials. Patient On-Boarding will manage obtaining any missing documents including outstanding consents or new patient paperwork. Patient On-Boarding will work to ensure all new patients and families are properly on-boarded into Careline Physician Services. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence.

    This position requires initiative, creative problem resolution, accurate data entry skills, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population.


    In this role you will be responsible for:

    Accurately enters all clinical patient information into the electronic medical records including but not limited to past medical family social history, medication list, allergies, diagnosis history and pharmacy information.

    Uses resources available to the practice for appropriate patient sharing platforms to obtain or search for any missing patient diagnosis, surgical, past medical family social history and or allergy information.

    Contacts patients, families or facilities to obtain any missing patient history information to ensure chart is appropriately populated for a new patient visit with Careline Physician Services.

    Obtains all durable power of attorney, guardianship, do not resuscitate, all required consent forms and other pertinent forms related to legal decisions or decision makers.


    Measurement Criteria:
    Standard is met when there is no incidence indicating deviance

    On-boards all new patients or families to ensure the patient and or family understands any additional requirements or needed forms regarding the participation in any advanced payment model program.

    Required Qualifications
    High School Diploma or GED
    Minimum one (1) year of experience in medical field, medical office experience or related position
    Ability to operate computer equipment, Fax and photocopy machines necessary
    Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
    Knowledge of medical terminology
    Excellent verbal and written communication skills
    Desired Qualifications
    C.E.N.A certified or M.A. certified or equivalent work experience
    Preferred experience with geriatric population and/or caregivers
    Familiarity with Aprima EMR
    Location
    Office Location: 4760 Fashion Square Blvd, Saginaw MI
    Hours
    Office Hours: 8:00 AM – 5:00 PM, Monday through Friday
    Background Screening
    Careline Health Group conducts a background screening upon acceptance of a contingent job offer.

    Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

    Reasonable Accommodations

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.

    Equal Opportunity Employer
    Careline Health Group is an equal opportunity employer.% % %%{{category}}%%


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