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- Pulling in work from other locations and asking for assistance when it is needed for the local team.
- Influencing global efficiencies by load balancing and waste reduction.
- Completing projects as assigned to improve the reliability of Data I/O as a service.
- Influencing the performance of departments that use Data I/O technologies but are not within
- Contributing to and drawing from global training content and executing the same.
- Recommending and completing infrastructure projects.
- Influencing and optimizing workflow enhancements and standardization.
- Creating, maturing, and monitoring global KPIs.
- Other duties as assigned.
- Use and promote the OneQ and One Global Team goal.
- Focus on accurately and consistently completing all work.
- Actively suggest edits to documentation and to workflow.
- Consistent and constant communication in Teams channels and in email.
- Fully capable of completing at a minimum Data IO Level I task.
- Facilitate the delivery of digital files via various file transmissions means such as Aspera (P2P and
- Download and ingest digital files and post to various storage servers in a timely manner.
- Facilitate communication between Data IO and all other departments to schedule and resolve issues
- Continuously monitor progress of multiple projects to maximize resources and time efficiency.
- Log digital assets as they come in and notify the recipients as soon as possible.
- Run verification tools, such as Verifier ++, MD5 checksums to validate file integrity.
- Create proxies through proxy creation tools and hot folders.
- Barcode and log physical assets as they come and notify recipients as soon as possible.
- Properly scan and check-out physical assets to secure and approved environments for tracking.
- Create shippers and ship physical assets by coordinating with local couriers or freight companies.
- Restore digital files from LTO and post to production servers.
- Archive digital files to LTO for internal and client back-ups.
- Mount and load digital files to external hard drives.
- Manipulate files including renaming, renumbering, and updating metadata information.
- Proactively coordinate with key production stakeholders to manage disk space within SAN and
- Maintain DATA IO / Packaging Manual used to communicate summary of platform specifications to
- Update status of the disposition of assets in multiple work order-based asset management systems,
- Address lag issues as they come up or discrepancies in media files when received to expedite
- Escalate all issues as they come up if deadlines are in jeopardy, especially for media assets that are
- Represent and uphold all departmental policies and procedures and maintain an exceptional level of
- Ensure the security protocols are followed.
- Other related tasks as assigned to fulfill responsibilities.
- A positive attitude when experiencing obstacles and enthusiasm towards getting work done.
- Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
- Passionate about quality, customer experience and customer service excellence.
- Detail oriented and strong organizational skills.
- Excellent in multi-tasking.
- Excellent communication skills.
- Ability to work on your own initiative.
- Great team player and willingness to help and train others.
- Dependable.
- Works Autonomously without supervision.
- Works well under pressure.
- Willingness to take on new work.
- Innovative Ideas for Improving the Process.
- Experience with Internal and External customer communications.
- Communication requirements with Client Representatives and coordinate with on boarding to
- Understand, process and initiate escalation processes.
- Advanced knowledge of Windows, Mac and Linux operating systems including command line.
- Background or training in IT, postproduction workflows and new media.
- Experience in industry standard delivery and file transfer mechanisms including Aspera P2P,
- Experience in dealing with different types of physical media formats including drives, tapes,
- Experience in dealing with storage solutions such as Quantum's StorNext, and LTO.
- Understanding of computer networks including DMZ, production networks, VPNs, and firewalls.
- Understanding of computer hardware, protocols, and firewalls in a production environment a
- Experienced Data Management.
- Understanding of media including metadata, XMLs, audio and video formats, codec etc.
- 1 to 2 years of experience in a data operations environment is preferred.
- Bachelor's Degree from an accredited College/University or equivalent professional experience.
- Bachelor's degree in computer science a plus.
Data I/O Specialist - Burbank, United States - Pixelogic Media Partners, LLC
Description
Shift:
Monday-Friday Swing Shift - 3:30pm-12am
Compensation:
$20-22/hr
Promote and champion OneQ and the Global Data I/O
Team Goals:
One Queue. One Team. Any Task .Any Location. Any Time.
To support the various departments and locations in the supply chain, customers, and suppliers, Pixelogic requires a Data I/O Lead in the Burbank office.
The Level I Specialist, Data I/O support the team as they work toward the Lead's daily, weekly, and monthly objectives.
The Level I Specialist, Data I/O focus on accurately and consistently completing all work. The Level I Specialist, Data I/O must actively suggest edits to documentation and to workflow.The Data I/O team is by its nature global, consequently this Specialist is expected to participate in local and global activities in a geographically agnostic context.
This includes but is not limited to:
In addition, the Level I Specialist, Data I/O will be capable of building up the local Data I/O team and influencing the global team positively.
Leadership attributes that make Data I/O successful in accomplishing its mission to serve its internal and external customers with excellence in speed, reliability, and accuracy.
Level I Specialist, Data I/O, is expected to have an in-depth knowledge of transmission methods, infrastructure, media types, physical and digital, and the aspects of the workflow that influence productivity.
Productivity is vital to the cost effectiveness of the department; however, "accuracy on time" is paramount and should be the priority.
Level I Specialist, Data I/O solves problems and escalates through the chain of command as needed. Measurements of productivity and reliability point to opportunities for improved performance. Performance must be considered in a global context as Data I/O is a global team. Consequently, opportunities for improvement in the team need to be shared if proven to be effective. Compliance with global security protocols and Pixelogic security policies is mandatory.Data I/O is a demanding, fast paced work environment and should be approached with flexibility, resilience, and collaboration. The ability to function as a team is critical to the success of the Data I/O function. An ability to adapt, be resilient, and creative often will help the team navigate through challenges. A positive supportive attitude is required to influence the success of the team. Priorities and workloads may need to change to meet a temporary need.
Level I Specialist, Data I/O is expected to be able to be resilient in times of difficulty but forward looking, avoiding the negative impact of unmitigated vulnerabilities.
Responsibilities:
Experience:
Education: