Director Technical Operations - Burlington, United States - LoadSpring Solutions, Inc.

Description

Job Description

LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadSpring INSIGHTS. Our technology solutions provide a secure hosting platform to run the project and capital-intensive industries' most crucial project applications, delivering a reporting and analytical database of clean, accurate, relevant, and structured data.

LoadSpring's innovative, tenacious, and driven professionals benefit from a unique working environment where our teams blend varying perspectives, experiences, and technologies to solve complex problems. In our value-filled environment, you'll feel supported with workplace flexibility, commitment to health and wellness, and varied professional growth opportunities. We are excited to invite you to apply for our Director Technical Operations position and see how you can help top companies around the globe unlock the power of their data and position them to make the best strategic business decisions

About the Director Technical Operations position:

The Director Technical Operations and Security will be at the forefront of driving all aspects of our technology infrastructure, cyber security, and technological innovation. They will be continually assessing and improving the current state of the offerings and lead the planning, IT Roadmap, architecture, day-to-day operation, and continuous improvement of the environment. Their leadership will be instrumental in fostering a performance-driven culture that equally values fun, innovation, and efficiency.

What you'll do as a Director Technical Operations:

Strategic Leadership:

• Develop and execute a comprehensive IT strategy that aligns with the company's business goals and objectives.
• Assess current IT infrastructure, applications, and operations to identify strengths, weaknesses, and opportunities.
• Advocate for and lead significant IT initiatives that provide a clear ROI and long-term value for the company.
• Develop, communicate and execute the company's overall security program that aligns with business objectives, customer needs, and risk management.

Communication Excellence:

• Distill and present complex IT topics to Customers and senior leadership, ensuring clarity, relevance, and timeliness.
• Engage with various stakeholders, promoting transparent and effective communication.
• Translate technical jargon into business language to drive informed decision-making.

Team Development:

• Cultivate an environment that promotes professional growth, collaboration, continuous improvement, and a strong performance culture.
• Lead, mentor, and develop the IT team, ensuring that they have the resources and skills required to meet organizational needs.
• Implement training and professional development programs to ensure the team stays updated with the latest technologies and best practices.

Operational Excellence:

• Ensure the seamless operation of all IT functions, including infrastructure, security, networking, DBA.
• Oversee the design, development, and implementation of new systems and enhancements to existing systems.
• Establish and monitor KPIs, ensure that IT projects are delivered on time and within budget.

Stakeholder Collaboration:

• Partner with the customer experience and sales team understand customer challenges and technology needs and ensure IT initiatives support those needs.
• Foster strong relationships with external vendors and partners.

Innovation and Continuous Improvement:

• Stay updated with the latest technological advancements and industry trends.
• Foster a culture of innovation, encouraging the team to bring forward new ideas and solutions.
• Continuously evaluate and improve IT processes to enhance efficiency and effectiveness.

Budgeting and Vendor management:

• Develop and maintain the technology department budget, including forecasting expenses tracking spending and maximizing resources.
• Manage relationships with technology vendors and service providers. Evaluate vendor proposals and negotiate contracts to ensure that we receive the best value for our technology investments.

What you'll need to be a successful Director Technical Operations:

• 10+ years of management experience as it relates to Enterprise Information Technology
• Minimum of 10 years of experience leading an enterprise Tech Ops team.
• Proven ability to articulate and communicate complex topics in a clear, concise manner to senior leadership and customers.
• Excellent leadership and communication skills, with the ability to inspire and motivate teams to achieve their full potential.
• Strong understanding of IT best practices, trends, and emerging technologies.
• Strategic thinker with the ability to develop and execute technology initiatives that drive business results.
• Experience working in a fast-paced, dynamic environment with rapidly changing priorities.
• Strong analytical and problem-solving skills, with a focus on delivering practical, innovative solutions to complex challenges.
• United States Citizenship or Legal United States Permanent Resident status.

World-Class Benefits

We are proud of our high-energy and all-around fun working environment. Our team loves to come to work, loves to learn, and loves to win.

• We offer the following perks to keep you happy, healthy, and engaged at work
• An entrepreneurial culture where employees are empowered, leadership is open, and your ideas are executed.
• A spot where executives are your partners who encourage innovation and your growth.
• An entire company passionate about our cloud, technology, and top-notch customer service.
• A place where collaboration is highly valuable and all our employees feel like they sit in the office
• As well as the usual benefits: Health, Dental, Vision, Life, Disability, 401k with a match, and more

EEO

LoadSpring Solutions Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status, verification of such status will be required upon accepting employment.

Disclaimer

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