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- Strong oral and written communication skills and interpersonal skills and able to lead discussions and projects with customers.
- Good experience with RedHat Linux support in Enterprise Datacenter Environment.
- Good understanding on on-prem to cloud migration concepts.
- Good experience in Ansible for automations.
- Experience of writing Ansible playbooks for environment provisioning and configuration changes.
- Good experience on Docker and Docker Swarm.
- Understanding of GitHub and managing documents.
- Understanding MySQL.
- Required to learn and understand CA API Gateway & Portal environment.
- Good understanding of ITIL and Agile process and concepts.
- Linux servers build, upgrade & patching.
- Linux package management using yum and rpm.
- Support daily operations to Linux/Unix server such as capacity management, performance monitoring, provisioning, and network systems connectivity.
- Understanding of Linux user administration and sudo rule configuration.
- Create and modify Linux shell scripting to automate tasks and integrate solutions.
- Willing to learn and work on customized tools and technologies present in the environment.
- Willing to work in a 24x7 multi shift support environment.
- Meeting SLA for all the requests.