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Infotainment Defect Specialist - Chattanooga, United States - Volkswagen Group of America
Description
Primary LocationPrimary Location
United States-Tennessee-Chattanooga
Role Summary:
This person will be responsible for defining and maintaining the defect resolution strategy for VW connectivity and infotainment product development projects.
They will work within a diverse group of engineers and project managers to drive quality and efficiency in the defect resolution process.
They should be familiar with product and task management tools such as Jira and Confluence, and skilled at managing the needs of multiple project partners.
Role Responsibilities:
Defect Management Process Coordination (60%)
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Lead defect resolution strategy for the connected infotainment projects
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Set-up and moderate control board meetings as required to meet project milestones
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Drive awareness of and compliance with defect management process and procedure
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Generation and maintenance of project defect management documentation and reporting, such as templates and status reports
Defect Management Quality Assurance (30%)
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Drive quality and awareness of quality in defect handling processes, such as best practices and necessary contents
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Ensure effectiveness of defect resolution priorities, by maintaining awareness of customer experience and field issues
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Drive awareness of general project health and trajectory, in terms of defect in-flow/out-flow, and severity
Support for Chattanooga Factory (10%)
Supports with analysis of infotainment topics during pre-series and series programs at the Chattanooga factory
Qualifications:
Years of Experience:
5+ years of related engineering and project management experience
Education - Required:
Bachelor's Degree in Engineering or equivalent
Master's Degree in Electrical Engineering or related field
Skills:
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Analytical and conceptual thinking – using logic and reason, creative and strategic
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Communication skills – able to cleanly and efficiently communicate complex technical topics and results to varied customers and audiences
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Computer savvy – skilled in the use of software
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Integration – joining people, processes or systems
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Influencing and negotiation skills
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German skills written and verbal are advantageous
Specialized Skills - Required:
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Experience with automotive electrical control modules
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Building up of work flows and activities to meet the timelines of infotainment development projects
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Understanding of vehicle communication networks
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Familiarity with data/task management tools like Jira and Confluence
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Experience with developing infotainment systems, architectures, and system interconnects
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Experience in connected services and connected application development
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Experience with Volkswagen infotainment control modules
Work Flexibility:
Travel to the suppliers and VW facilities
Volkswagen Group of America is an Equal Opportunity Employer.
We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
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