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    Technical Systems Support - Baltimore, United States - Elegant Enterprise-Wide Solutions, Inc.

    Elegant Enterprise-Wide Solutions, Inc.
    Elegant Enterprise-Wide Solutions, Inc. Baltimore, United States

    3 weeks ago

    Default job background
    Human Resources
    Description

    Qualification:

    • Personnel must have a minimum of three (3) years' experience in the following areas:
    • Supporting a networked IT systems environment, including protocols (TCP/IP), equipment, services (DNS), etc.
    • Supporting the Microsoft Windows Server Family, including any Windows Server version 2012 or newer
    • Supporting Microsoft Active Directory
    • Supporting Microsoft Exchange & Microsoft Outlook client technologies
    • Supporting Server security, including group policy and related tools
    • Supporting Enterprise storage technologies, including Network Attached Storage (NAS) and Storage Area Networks (SAN)
    • Monitoring server performance and using associated tools (e.g., Microsoft Operations Manager, HP Insight Manager)
    • Administering server and desktop virtualization technology, including VMware and Microsoft Hyper-V

    Substitution of Education for Experience

    A bachelor's degree or higher may substitute the general and specialized experience for roles requiring a High School Diploma. A master's degree may substitute two years of experience for roles requiring a bachelor's degree. Approval for substitution will be at the State's discretion.

    Substitution of Experience for Education

    • Experience may be substituted for education at the State's discretion
    • Professional certification (e.g., Microsoft Certified Solutions Expert, SQL Certified Database Administrator) can substitute up to two (2) years of experience as determined by the State

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