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    Counter Sales Associate - Asheville, United States - State Electric Supply

    State Electric Supply
    State Electric Supply Asheville, United States

    1 week ago

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    Description

    ** Counter Sales Associate**

    **Job Category****:** Business Development **Requisition Number****:** COUNT01211 Showing 1 location **Job Details**

    **Description**

    **Responsibilities include, but are not limited to the following:**

    Support Branch Manager and assist on counter sales; including but not limited to, product, pricing, and quoting

    Ability to explain, learn, and recommend electrical products based on customer requirements and expectations

    Ability to multi-task which might include filling orders, unloading trucks, and responding to inquiries from customers at the counter

    Build sales base with new and existing customers

    Prepare customer orders from counter sales working with computer software systems

    Providing product information, price quote, and follow-up for customer inquiries

    Promote additional items with value-added approach to up-selling new products

    Accurately process customer transactions such as orders, quotes, or returns

    Ability to promote special promotions and/or programs

    Attend product trainings both online and in person when applicable

    Attend required meetings both face-to-face and online

    Ability to follow-up on deliveries from vendors related to shipment dates and expected date of delivery ensuring 100% customer satisfaction

    Answer telephones while maintaining call logs to discuss sales activity with Branch Manager

    Fill requests for catalogs, information, or samples

    Handle all customer inquiries in a prompt and professional manner

    Understanding of best practices to ensure 100% quality work process

    Continually seeking out opportunities to improve the work process

    Prioritize work in order of importance

    Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices

    **Required Knowledge & Skills:**

    2+ years of sales experience (inside, outside, or counter) as well as the ability to explain, learn, and recommend electrical products to customers

    Must have strong work ethic; Professional attitude; Reliable

    Excellent communication skills to all levels of internal and external customers

    Must be well organized and a self-starter

    Ability to make decisions and be independent

    Attention to detail as well as accuracy

    Quick learner great at building relationships

    Utilizing computer requires ability to type 35-50 wpm

    Possess strong organizational and time management skills

    Ability to communicate effectively verbally and in writing

    Ability to interact with employees and vendors in a professional manner

    Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

    **Basic Qualification & Requirements:**

    Associate Degree or Post-Secondary Course in Electrical

    5+ Equivalent years of experience may replace Associate Degree

    3+ years contractor background may replace Associate Degree

    **Preferred Qualifications & Requirements:**

    Minimum 2 years in similar position preferred

    Minimum 1 year in progressive position (2 years preferred)

    Post-Secondary Courses in Electrical preferred

    Excellent computer skills and ability to use Microsoft office is required

    ***Benefit Opportunities*****

    We offer a great place to work, and a competitive salary based on level of experience. We also offer an opportunity to work with tenured team members and an excellent benefit package that includes the following and more.

    Cafeteria Plan

    Vision

    Healthcare [Medical/Dental/Prescription]?

    Profit Sharing

    Life and Disability Insurances

    401K with Matching

    Paid Personal Time Off & Holidays

    Flexible Spending Accounts

    Reimbursement Tuition Program

    Health Savings Accounts [HSA]

    Career Development

    Professional Training

    **Please email** **** **with any questions regarding this opportunity.**

    **State Electric Supply Company is a committed Equal Opportunity Employer**

    **Customer Focused, Quality Driven**

    **EOE M/F/D/V**

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Preferred**

    Associate Degree or Post-Secondary Course in Electrical

    **5 years:** 5+ Equivalent years of experience may replace Associate Degree

    **3 years:** 3+ years contractor background may replace Associate Degree

    **2 years:** Minimum 2 years in similar position preferred

    **1 year:** Minimum 1 year in progressive position (2 years preferred)

    Post-Secondary Courses in Electrical preferred

    Excellent computer skills and ability to use Microsoft office is required

    **Licenses & Certifications**

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