Customer Service Representative - Monsey, United States - The Penguin

    The Penguin
    The Penguin Monsey, United States

    3 weeks ago

    Default job background
    Description

    ** Customer Service Representative**

    ** Hawk Staffing - Monsey, NY**

    An Amazon business is looking for a part time customer service representative to respond to incoming customer inquiries and ensure customer satisfaction. Ideal candidate will have excellent written communication skills, and be a good problem solver.

    Duties include:

    Responding to customers complaints and inquiries on messaging platforms

    Taking necessary action based on customer requests

    Reply to emails or forward them to relevant department

    Track account health, and take steps needed to optimize

    Send in any documentation needed to Amazon and resolve any account related issues

    Enter reports into the system

    This is a part time (20 hours a week) in-house position, though some remote hours may be considered for the right candidate. Should be available to check inbox and reply briefly on weekends.

    **Tagged:** Administration **Compensation** 30K-40K

    **Job #** 846