Senior Director, CX Transformation - Charlottesville, VA
Only for registered members Charlottesville, VA, United States
1 month ago
* This salary range is an estimation made by beBee
Job summary
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
Responsibilities
- Develop, Lead, and Scale the CCaaS practice
- Strategic Planning and Execution
- Partner/Vendor Relationship Management
- Client Engagement and Delivery
- CX Vision and Thought Leadership
- Practice Operations & Governance
- Innovation & IP Development
- Cross-functional Collaboration
- Client Success & Lifetime Value
Job description
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