Scrum Master - Naperville, United States - Apex Systems

Apex Systems Naperville, United States

3 weeks ago

Technology / Internet

Description

Role: Business Analyst/Scrum Master

Duration: 6 months + extensions

Location: Naperville, IL

Overview / Contractor's Role:

We are seeking a dynamic and experienced Scrum Master / Business Analyst to join our team. This role requires a deep understanding of Agile methodologies and frameworks, with a particular focus on infrastructure projects. The ideal candidate will be proficient in Azure DevOps, Confluence, PowerBI, Microsoft Office, ServiceNow, and Clarity.

Qualifications (must haves):

Proven experience as a Scrum Master and/or Business Analyst in IT infrastructure environments.
Certified Scrum Master (CSM/SAFe) or equivalent Agile certification.
Strong familiarity with Azure DevOps, Confluence, PowerBI, Microsoft Office Suite, ServiceNow, and Clarity.
Excellent problem-solving skills and the ability to think analytically.
Strong communication skills with the ability to articulate complex concepts clearly and persuasively across diverse audiences.
Ability to work under pressure and manage multiple priorities.

Nice to Have:

Experience in the IT infrastructure sector is highly preferred.
Advanced certifications in Agile methodologies or Project Management (e.g., PMP, PMI-ACP) are desirable.

Tasks & Responsibilities:

Facilitate and guide the planning, tracking, and other day-to-day activities of an Agile project team, specifically focusing on infrastructure projects.
Ensure team adherence to Agile principles and practices, maintaining the flexibility to adapt to emerging business and technology needs.
Serve as a liaison between technical and non-technical departments to ensure all project requirements are clearly understood and met.
Utilize Azure DevOps for backlog tracking, burndown metrics, velocity, and task definition, as well as fostering continuous improvement.
Manage project documentation and ensure it is kept up-to-date within Confluence.
Create and maintain dashboards in PowerBI to track project KPIs and provide insights to stakeholders.
Utilize Microsoft Office tools to prepare presentations and reports, enhancing communication across teams.
Oversee incident and problem resolution workflows within ServiceNow, ensuring quick resolution and minimal impact.
Manage project portfolios and resource allocations using Clarity, ensuring optimal deployment of resources across projects.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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