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    Service Drive Used Vehicle Buyer - Franklin, United States - Sonic Automotive

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    Job Description

    Job DescriptionCompany Description

    You're serious about your career, and rest assured you've come to the right place. At Mercedes Benz of Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

    Job Description

    Used Car Buyer Purpose:

    The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

    Duties and Responsibilities:

    • Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.
    • Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.
    • Utilize Sonic Automotive automated inventory management system.
    • Understand market trends and changes to trends in geographic market
    • Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.
    • Appraise used vehicles.
    • Attend Trade walks daily.
    • Exhibits high level of commitment to guest satisfaction.
    • Knows and understands the federal, state and local laws which govern retail automotive sales.
    • Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
    • Attends product and sales training courses as requested by General Manager or Sales Managers.
    • Keeps abreast of new products, features, accessories, etc. and their benefits to guests.
    • Knows and understands equity and values, and is able to explain depreciation to the guest.
    • Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.
    • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
    • Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.
    • Attends sales meetings.
    • Maintains a safe work environment.
    • Maintains a professional appearance.
    • Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.
    • Determine management, production and quality requirements by asking questions and listening.
    • Attend Sonic meetings as requested.
    • Maintain a follow-up system that encourages follow through with assigned project
    • Report to Supervisor regarding objectives, planned activities, reviews and analyses.
    • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
    • Understand the terminology of the business and keep abreast of technology changes in the product.
    • Follow directions from a supervisor.
    • Understand and follow work rules and procedures.
    • Accept constructive criticism.
    • Interact well with others and be a positive influence on associate and guest morale.
    Qualifications

    Qualifications:

    • College Degree preferred but not required; High school diploma or the equivalent required.
    • High level of customer service is required.
    • Ability to read and comprehend instructions and information.
    • Professional personal appearance.
    • Excellent communication skills.
    • Ability to meet company's production and quality standards.
    • Outstanding Computer skills required.
    • Previous dealership, selling or marketing experience preferred.
    • All applicants must be authorized to work in the USA.
    • All applicants must perform duties and responsibilities in a safe manner.
    • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
    Additional Information

    All your information will be kept confidential according to EEO guidelines.


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