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    Learning Delivery Manager - Chicago, United States - Northern Trust

    Northern Trust
    Northern Trust Chicago, United States

    1 week ago

    Northern Trust background
    Description

    About Northern Trust

    Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

    Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

    Role/ Department: Manager, Learning Delivery/Talent Management and Development

    The Manager of Learning Delivery will determine the global delivery strategy and ensure our global facilitation team flawlessly delivers programs for maximum impact and a fantastic participant experience. As part of the Talent Management and Development Global Learning team, you'll play a pivotal role in optimizing our learning strategy to ensure our talent is ready for today and tomorrow.

    This newly created hybrid role (3 days per week in office) will be based in at our Corporate Headquarters in Chicago and will report to the Global Head of Learning.

    Key responsibilities of the role include

    • Develop a learning delivery strategy that resonates with our internal clients and stakeholders and provides an exceptional learning experience
    • Lead, coach, and mentor a team of global facilitators to continually enhance their skillset
    • Consult with talent advisors, senior HR and Business leadership to understand to identify needs and translate them into solutions
    • Facilitate complex and/or senior executive audience programming, team offsites, and/or focus groups
    • Establish simple performance and success measures for key programs and collect data to evaluate the effectiveness of talent management programs; use data-driven insights to inform continuous improvement efforts.
    • Work with Learning design and Learning operations to ensure the best possible Learning experience end-to-end from enrolment to follow-up post program, and manage or oversee the execution of all elements
    • Research and stay abreast of industry trends and best practices in learning design and delivery to identify opportunities for improvement and innovation
    • Serve as a subject matter expert on learning delivery practices and processes, offering guidance and support to key stakeholders and others in our internal learning leader community

    Skills/Qualifications:

    • Bachelor's Degree in HR, Organizational Development/Behavior, I/O Psychology, Business or a related field.
    • Minimum 8 years of experience in Learning and Development (4 of which in a management role), with a proven track record of delivering to senior level audiences.
    • Strategic thinker with an enterprise mindset and proven ability to create learning strategies that work.
    • Strong project management skills, with the ability to lead cross-functional teams to successful completion.
    • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
    • Consultative facilitation skills (ability to deliver highly complex content in a simple way; significant experience delivering to senior executive audiences)
    • Innovative problem-solving
    • Ability to construct and deliver executive ready presentations and business cases quickly
    • Process management and governance
    • Cutting edge industry knowledge of best practices in learning delivery
    • Relentless attention to detail, high standards, and able to produce high-quality deliverables

    The successful candidate will benefit from having

    • Experience designing development activities that generate engagement in live instructor-led and virtual environments
    • Master's degree preferred

    Working Model: Hybrid

    We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

    Working with Us

    As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

    Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

    We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

    Reasonable accommodation

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

    We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

    Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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