- Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.
- Ensure equipment is labeled according to specifications
Researches, verifies, and documents device specifications according to purchase order and standards. - Works in conjunction with service and business units to relocate equipment as requested by departments.
- Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
- Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)
- Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.
- Maintain inventory of supplies and equipment necessary to complete installations or repair requests.
- Collaborate with other IT Infrastructure areas to manage parts inventory.
- Evaluates and processes equipment according to IT Security policy and guidelines.
- May require overtime and on-call participation.
- High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment, - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.
- OR Associates degree
- OR two years Technical School training in Computers, Technology, Electronics or a related field.
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Workstation Technician
2 days ago
Walker HealthForce Eau Claire, United StatesWorkstation Technician | Eau Claire, WI | Contract · Walker Healthforce is seeking a Workstation Technician for a healthcare client located in Eau Claire, WI. This is a contract opportunity. · START DATE: ASAP · Walker Healthforce Standard Perks: Weekly pay via Direct Deposit · ...
Workstation Technician - Eau Claire, United States - Talent Software Services
Description
WORKSTATION TECHNICIANJob Summary: Talent Software Services is in search of a Workstation Technician for a contract position in Eau Claire, WI
The opportunity will be two months with a strong chance for a long-term extension.
Primary Responsibilities/Accountabilities:
Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement
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