Field Service Engineer - North Chicago, United States - ICONMA

    ICONMA
    ICONMA North Chicago, United States

    1 month ago

    ICONMA background
    Description
    Field Service Engineer
    Location: Houston, TX/Remote

    Description:
    • Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components.
    • Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
    • Provide complete and accurate service records for submittal to Quality Management System.
    • Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
    • Provide accurate and regular business expense reports, adhering to Company policy
    • Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
    • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
    General Qualifications:
    • Associates or technical degree required (or relevant experience). Bachelor's degree in Biomedical Engineering is preferred.
    • Exceptional troubleshooting ability
    • Physical ability to lift 50 pounds
    • Mechanical assembly, able to work with tools
    • Previous experience in a medical device company preferred
    • Experience working in a broader enterprise/cross-division business unit model preferred.
    • Ability to work in a highly matrixed and geographically diverse business environment.
    As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.