Field Support - Columbia, MD, United States - Flash Technology Group LLC

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    Description
    Entry Level Hardware Technicians needed
    Must have TS/SCI with polygraph security clearance DESCRIPTION -The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment

    • Conducts sites surveys; assesses and documents current site configuration and user requirements
    • Analyzes existing requirements and prepares specifications for hardware acquisitions
    • Prepares engineering plans and site installation Technical Design Packages
    • Develops hardware installation schedules
    • Prepares drawings documenting configuration changes at each site
    Prepares site installation and test reports

    • Configures computers, communications devices and peripheral equipment
    • Trains site personnel in proper use of hardware
    Builds specialized interconnecting cables

    • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
    • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
    • Maintain government and/or vendormanufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
    • Updates technical drawings using AutoCAD software as needed REQUIREMENTS High school/GED and zero (0) to two (2) years of experience AND 8570 Certification
    Preferred Security +
    Will accept an AA or BS in a technical field as a substitute for years of experience
    Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
    Well-versed in installing windows, software, applications, antivirus and patches
    Demonstrated ability to read and understand technical manuals and schematics
    Expertise in Microsoft Office Applications Able to manage time and priorities effectively
    Able to work efficiently with minimal supervision
    Proficient in working with end-users remotely
    Demonstrated expertise in Microsoft Windows 7 and 10
    Familiar with Active Directory security and policies
    Excellent analytical and problem solving skills
    Outstanding communication skills to relate with team members and support workers
    Must be able to drive a company vehicle and lift 50 lbs
    Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management

    Required Clearance:
    Candidate must have a TS/SCI polygraph clearance Send resume to or apply through website at
    Generous Referral Bonus Program Comprehensive Benefits Package 6% 401K MATCH1 Tuition Reimbursement