General Manager - Charleston, SC

Only for registered members Charleston, SC, United States

1 day ago

$110,000 - $220,000 (USD) per year *

* This salary range is an estimation made by beBee

Full-time · Description · Who We Are · At Better Collision Centers, we're not just fixing vehicles — we're restoring trust, confidence, and peace of mind. · We are one of the fastest-growing collision repair organizations in the United States, doubling revenue year over year for ...

Job description

Full-time

Description

Who We Are

At Better Collision Centers, we're not just fixing vehicles — we're restoring trust, confidence, and peace of mind.

We are one of the fastest-growing collision repair organizations in the United States, doubling revenue year over year for four consecutive years. Our growth is intentional. Our culture is non-negotiable. Our leadership bench is being built now.

This is where leaders come to grow.

Our Mission

We exist to transform collision repair into a transparent, trusted, high-performing experience — for customers, employees, and partners alike.

Our Culture CORE

Culture-First Excellence

Trust. Transparency. Ownership. We lead from the front.

Continuous Growth & Innovation
We evolve. We refine. We improve. Standing still is not an option.

Operational Agility
Flow beats hurry. Smart execution wins.

Relentless Quality & Safety
OEM procedures. No shortcuts. Ever.

Empowered Team Ownership
We think like owners. We rise by lifting others.

Recognition matters here. Great leadership does not go unnoticed.

About the Role

This is not just a shop management role. We are looking for a people-first operator who can:

Lead and develop Service Advisors, Parts Coordinators, Body Technicians, and Paint Technicians
Coach customer service excellence into every interaction
Tell the story behind the numbers — and use financials to drive better decisions
Balance operational necessity with team capacity
Shorten rental lengths and improve production flow
Communicate upward with clarity and downward with purpose
Build accountability without losing culture

Collision experience is valuable — but leadership skill, coachability, emotional intelligence, and operational discipline matter more.

You must be someone who:

Thinks two steps ahead
Listens actively
Develops talent
Protects culture
Operates with ownership

This role reports to the Regional Manager and is a stepping stone to future Regional Leadership for the right candidate.

What Success Looks Like

Strong NPS and customer trust
Healthy production flow and controlled cycle time
Profitable parts and materials management
Financial clarity and accurate reporting
A team that grows, improves, and stays engaged
A shop culture where standards are high and morale is strong

What You Bring

Proven leadership experience managing teams
Strong operational discipline and financial acumen
Ability to interpret KPIs and translate them into action
Clear, confident communication skills
A coaching mindset and desire to develop others
Accountability without ego
A desire to grow into higher leadership roles

Collision repair industry experience is preferred, but strong operational leadership from other industries will be considered.

Compensation & Benefits

Competitive base salary
Up to 14 days of PTO annually (prorated in first year)
1 Floating Holiday
PTO available for use after 90 days of employment
Comprehensive health, dental, and vision insurance
Voluntary life insurance
Short-term and long-term disability coverage
Paid Parental Leave
Professional development and leadership growth opportunities

Career Path

This role is part of our long-term leadership development track.

Successful General Managers may advance into:

Regional Manager
Multi-Shop Operations Leadership
Strategic Growth Roles within Better Collision

If you are looking for a place to build a career — not just manage a shop — this is it.

Requirements

Education and/or Experience Required

High school diploma or equivalent required
Successful completion of technical school program OR a 3-year apprenticeship as an auto body repairer
Required Skills/Abilities Ability to read job orders and work with very little supervision
Ability to work with other repairers within an auto body shop and be present on the floor
Thorough understanding of methods and procedures to repair vehicle bodies
Thorough understanding of how to use tools required for the trade
Other Requirements Must be able to work safely in a noisy area with many odors present
Must be able to lift up to 40 pounds at times
Must be able to visually inspect vehicle damage in a variety of weather conditions
Must be able to bend, stretch, kneel, and squat to perform repairs and inspections
The physical demands of your job must be met to successfully perform the essential functions of the job

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