Director of Guest Services, Tahiti Village - Las Vegas, NV
1 month ago
Job summary
At Tahiti Village Resort & Spa we are looking for energetic, professional team player with excellent communications skills.Create magic with us …
Responsibilities
- Be efficient, courteous and professional to achieve maximum customer satisfaction while complying with all Standard Operating Procedures and Standard of Service.
- Create, reinforce and streamline processes: to register guests into room, data entry accuracy, accommodating special requests whenever possible, handling guest check-in and check-out in accordance to hotel credit and cash handling policies in an efficient and friendly manner, resolving customer complaints and answering guest inquiries in connection with hotel services, in-house events, directions, local attractions etc.
Job description
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